Recruitment & Retention Coordinator

20 hours ago

Sydney, New South Wales, Australia Fibrehr Full time

**Make-A-Wish**

Make-A-Wish is one of Australia's most trusted charities and part of the largest wish-granting organisation in the world. We partner with children with life threatening conditions, their families and medical teams to grant wishes as unique as the children who imagine them. At Make-A-Wish, our mission is to grant the wish of every eligible child as we believe these wishes complement treatment, build resilience and bring hope to these children and their families when they need it most.

**The Role**

We have an exciting newly created opportunity for a **Recruitment and Retention Coordinator **to join the team in Melbourne to drive our talent attraction activities to recruit high calibre volunteers and internal staff into our business.

**Responsibilities of this Role**
- Ensuring a positive and efficient recruitment experience for all new volunteers and internal staff
- Managing and growing our Virtual Volunteer recruitment team
- Working with stakeholders to develop and implement proactive recruitment projects
- Ensuring the volunteer and staff onboarding and induction process align and determining how this process could be improved over time
- Training and coaching the Volunteer Care Coordinators and maintaining ongoing communication with waitlist prospective volunteers
- Utilising workforce planning principles to track and report recruitment targets and identify areas for improvement by tracking data trends

**About You**
- Demonstrated hiring success in recruiting for a variety of roles is essential
- Experience in hiring new staff and volunteers into a Not For Profit organisation would be advantageous
- The ability to manage multiple projects simultaneously is essential
- Must be able to work well under pressure and meet deadlines
- Able to build trusting relationships with stakeholders of multiple levels within the organisation
- Have a high degree of integrity and trustworthiness as well as being able to maintain confidentiality at all times
- Possess a solutions-focussed approach and able to demonstrate creative thinking and resourcefulness when problems arise
- Able to show resilience and adaptability in a changing environment and is always willing to go the extra mile
- Excellent communication (written and verbal) and interpersonal skills
- Well developed negotiation skills with an ability to liaise with a diverse range of people
- High degree of accuracy and excellent attention to detail

***What we can offer you**
- An awesome opportunity for someone wanting to utilise their recruitment skills as well as wanting to follow their passion for working with volunteers
- Competitive salary and salary packaging on offer
- The opportunity to make a positive impact on the lives of critically ill children where you can see the difference you are making every day
- A flexible and supportive workplace, with excellent work-life balance

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