Patient Services Assistant

1 week ago

Melbourne, Victoria, Australia Western Health Full time

Location: Melbourne | Western Metropolitan

Job type: Full time, Part time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Health and Allied Health

Reference: 51133
- **Patient Services Assistants**:

- ** Part Time and Full Time Positions**

The Health Support Services Department is currently seeking experienced Patient Services Assistants to join our team at Western Health. The permanent PSA positions are based at Footscray Hospital however applicants must be available to work across all Western Health Sites and be able to work all shifts which include morning, afternoon, night and weekends as requested.

Applicants with a Cert III in Health Services Assistance together with experience working in a busy hospital environment will be highly regarded. The successful applicants will be highly motivated and dedicated to providing a high standard of patient services, cleaning, attention to detail and be able to work effectively in a team environment with mínimal supervision.

To be Successful in this Role you will need:

- A high level of physical fitness
- High standards and excellent attention to detail in all aspects of cleaning
- Experience in a hospital environment or large industry.
- Ability to work as a team member in a multidisciplinary environment
- Ability to work in a self-directed manner and prioritise workload
- Adopt a customer service approach in dealing with staff, patients and visitors
- Courteous, honest and professional manner
- Able to read and write English
- Demonstrated skills in communicating effectively with people
- Strong personal work ethic, initiative and service orientation

**About Us**

Our workforce of over 11,000 employees are driven by our values of'Compassion, Accountability, Respect, Excellence and Safety' (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, personcentred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

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