Account Manager

As one of the world's largest IT distributors, we have great opportunities to join a dynamic team and organisation with a local Australian culture.

We have now have a great opportunity for an Account Manager in our computer components business unit.

If you are currently working in an Inside Sales role and want to make a career change into sales/ account management, then this could be the role for you.

You will have the chance to learn from the ground up as you begin to manage the existing customer base and developing new business opportunities.

**Key Responsibilities**

With training and guidance, you will be responsible for:

- Developing relationships and grow business with specific identified accounts;
- Expand the customer base by identifying and developing new accounts;
- Develop and maintain relationships with key customer contacts including business owners, purchasing managers, and sales/ marketing managers;
- Manage customer price lists, including pricing tiers for various levels of channel partners;
- Maintain close awareness of current market pricing;
- Work with customers to assist them to grow their business including promotional or marketing initiatives, pricing strategy, strategic/ tactical planning and joint customer visits;
- Maintain general awareness of the PC components industry including product trends, indirect and potential competitors, and the effects of external influences (e.g. economic influences such as interest rate increases);
- Manage the customer order process from quotation through to delivery of product ensuring adherence to authorisation levels.

**Knowledge, Skills and Experience**

To be successful in this role, you will need the following:

- High School Certificate or equivalent.
- 3+ years in an inside sales role or working as a busines development representative within the PC components industry
- Superior customer service experience
- Excellent verbal/ written communication and telephone skills. English language skills are essential.
- Ability to handle and resolve customer issues and escalating where applicable.
- Proven initiative for problem solving and building customer relationships.
- Solid understanding of concepts relating to profitability and return on investment.
- Demonstrated ability to provide customer solutions and achievement of customer satisfaction.
- Ability to work and contribute within a team environment.
- Ability to work unsupervised and be self-motivated to achieve sales results.
- Flexible and adaptable to changing environments and business needs.
- Energetic, enthusiastic, positive attitude and customer focused.
- Ability to accept training and development guidance for personal growth.

**What's on offer**

Besides offering a very competitive remuneration package, we also offer:

- Great team culture.
- Hybrid working environment (at least 3 days in the office each week at a minimum);
- Great learning opportunities to grow professionally and personally through dedicated learning platforms, our education assistance program, focused individual development plans and from your co-workers.
- Opportunities to give back to our community through our partnership with United Way Australia.
- Flexible work hours flexibility (regardless of age, gender etc.).
- On-site parking.
- Paid parental leave scheme including options to ramp up your hours back to your role, a great program that we are especially proud;
Interested to learn more? We look forward to hearing from you soon.

**Key Skills**

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for