Customer Service Attendant Level 1

1 week ago

Melbourne, Victoria, Australia Melbourne Cricket Club Full time

**Customer Service Attendant Level 1**: East Melbourne VIC, Australia

Apply

Return to Job List

**Want to be part of the MCG Casual Customer Service Event Day team?**
- Are you genuinely passionate about providing great customer service?
- Fast paced, service focused and exciting environment
- This is an opportunity to join an iconic organisation

The Melbourne Cricket Club has the public responsibility of managing one of the largest and the most successful stadiums in Australia and the world - the Melbourne Cricket Ground (MCG). The MCG is host to more than 70 major events annually, attracting over three million patrons and visitors. Exceptional customer service plays a crucial role in providing a memorable experience to all visitors.

We are looking for enthusiastic customer service professionals who are friendly, warm and passionate about the MCG, Melbourne and our sporting culture and would like to be part of our Casual Customer Service Attendant Event Staff.

**To be successful in this role, it is essential that you have**:

- A passion for creating and delivering great customer service
- A genuine interest in looking after our guests
- Previous experience providing excellent service
- High quality verbal communication skills and high standards of personal presentation
- The ability to work in a range of locations across the stadium

**To ensure the MCC can meet its staffing requirements for every event, it is essential that you can meet all of the following requirements**:

- Be available to work a minimum of 30 events offered during the calendar year (1st January - 31st December) inclusive of eight (8) Marquee events. These events are outlined in the Availability for Work and Rostering Policy & Procedure document which is reviewed annually.
- Be available to work Thursdays, Fridays, Weekend, and Public Holidays.
- Are over the age of 18 before **15 November 2024**.
- Be available to attend a face to face 20 min interview at the MCG on **Wednesday 9 October 2024 **(at a time between 10:00am to 6:00pm).
- Be available to attend a mid-week induction and training session on 6 November OR 3 December OR 5 December

For a more detailed description of the role please refer to the **Position Description** and the **Position Task Analysis** document by clicking the link on this page.

Due to the large volume of interest in these positions, unfortunately we do not provide individual feedback on shortlists and unsuccessful applicants. Only shortlisted applicants will be invited to attend an interview.
- Are received after the ad has closed.
- Are not able to attend the interview times and induction/training times.
- Are not able to meet the availability for events outlined above.

**Please note, agency submissions will not be considered for this position**

For a more detailed description of the role please refer to the position description via the link.

The MCC is committed to providing a safe and welcoming environment for everyone including children & young people and has zero tolerance to child abuse and harm.

Position Description

**Type**: Casual

**Category**: Event Day Customer Service - Any

**Reference ID**: RM000041

**Date Posted**: 11/09/2024

  • Customer Service Attendant Level 1

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Cricket Club Full time $45,000 - $60,000 per year

    Want to be part of the MCG Casual Customer Service Event Day team?Are you driven by providing exceptional customer service and contributing to creating spectacular experiences for our patrons and visitors?Does the opportunity to call one of Melbourne's most iconic venues your workplace excite you? Come and work at the MCG and be part of the magicNominated as...

  • First Aid Responder Level 1

    4 days ago

    Melbourne, Victoria, Australia Royal Flying Doctor Service Full time

    Are you a qualified First Aid professional seeking flexible, rewarding work that truly matters?The Royal Flying Doctor Service (RFDS) Victoria is calling on passionate and certified First Aid Responders to support community events across regional Victoria.This is your chance to be part of something bigger.Bringing care, connection, and safety to communities...

  • Level 1

    1 week ago

    Melbourne, Victoria, Australia Build Px Full time

    CBD Location- Collaborative and Supportive Culture- Great Mentors and Ability to Grow**Company Insights**:Join a team where you are supported and developed, and not a cog in a machine. This is a workplace where great teamwork and seamless collaboration are highly valued and appreciated.Our client is not just any IT service provider; they specialise in...

  • Level 1 Security Analyst

    1 week ago

    Melbourne, Victoria, Australia Triskele Labs Full time

    The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network.In addition to raising threats...

  • Level 1 Security Analyst

    1 week ago

    Melbourne, Victoria, Australia Triskele Labs Full time

    The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management and Threat Intelligence Management to identify and report on potential threats within a client network.In addition to raising threats...

  • Level 1 Security Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    The Level 1 SOC Analyst is responsible for ongoing monitoring and triaging of Triskele Labs Security Operations Centre (SOC) clients on a 24x7x365 basis. This includes monitoring of SIEM technologies, Vulnerability Management, and Threat Intelligence Management to identify and report potential threats within a client network.In addition to raising threats as...

  • Level 1 Security Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Triskele Labs Full time $90,000 - $120,000 per year

    About The CompanyAbout The RoleAs a level 1 Security Analyst at Triskele Labs, RequirementsRole ResponsibilitiesMonitor, triage, prioritise, and escalate alerts and incidents, ensuring timely detection and response Configure and manage security monitoring tools, adhering to change control processes and escalating as required Meet individual and team KPIs...

  • Service Attendant

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomeroriented Full time

    We're seeking a dedicated and customer-focused individual to join our team as a Service Attendant.About the role:As a Service Attendant, you will be responsible for delivering exceptional service to our customers by taking orders, serving food and beverages, and maintaining a clean and welcoming environment.Key Responsibilities:Deliver high-quality service...

  • Customer Service Attendant

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $25,000 - $32,000

    About This RoleAs a customer-facing staff member, you will be the primary point of contact for customers in our stores. Your role will involve delivering exceptional service by greeting customers, taking orders, and providing a positive dining experience.We are seeking enthusiastic and motivated individuals to join our team as server attendants. If you have...

  • Production Level 1

    7 days ago

    Melbourne, Victoria, Australia Tibaldi Australasia Pty Ltd Full time

    PRODUCTION LEVEL 1 AND LEVEL 2 (MEAT SMALLGOODS)Join the Tibaldi team as a Production Level 1 or Production Level 2 based in Clayton, Victoria on either the day or afternoon shift. Full time, Part time and Casual positions are available.Our StoryFounded in 1934, the Tibaldi family of butchers had a dream to provide Australian's with only the finest cuts of...