Quality Insurance Inspector

4 days ago

Brisbane, Queensland, Australia Michael Hill Full time

Join Michael Hill as a Full-Time **Quality Assurance Inspector**

Support our retail network by ensuring product excellence and seamless returns from our Australian Support Centre in Brisbane.

**More About the Opportunity**:
We're excited to offer a full-time opportunity at our Support Centre in Brisbane for a detail-oriented and proactive individual. This role is ideal for someone with a passion for quality control and inventory accuracy, looking to contribute to a dynamic and collaborative team.

Working Monday to Friday, **6:30 AM to 3:00 PM**, you'll play a key role in maintaining Michael Hill's product standards, managing returns, and supporting our quality operations.

**Key Responsibilities**:

- Inspect incoming products to ensure they meet Michael Hill's minimum standards.
- Perform quality tests using specialised equipment and procedures.
- Maintain accurate records of inspections and non-conformances.
- Process retail product returns, including receiving, inspecting, and coordinating vendor returns.
- Manage inventory using Dynamics 365, including cycle counts and discrepancy resolution.
- Communicate with internal teams and external vendors to ensure smooth operations.
- Prepare and document items for refining and autoclaving processes.

**More About You**:

- Strong attention to detail and critical thinking skills.
- Effective written and verbal communication.
- Proficient in Microsoft Office, especially Excel.
- Experience in administration or inventory roles, ideally with a quality focus.
- Ability to work independently and adapt quickly to changing priorities.
- Experience with jewellery or Microsoft Dynamics 365 is a plus.

**At Michael Hill we offer**:

- A supportive, diverse and inclusive team.
- Join a global retail leader committed to your professional development.
- Exposure to global experiences and audiences - Australia, New Zealand & Canada.
- Discounts across our full range of brilliant products.

**Join a Brand with Purpose**

At Michael Hill, we're committed to sustainability, ethical sourcing, and corporate responsibility. Be part of a company that's shaping a better future - for our customers, our planet, and our team.

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