Central Rental Sales Coordinator

2 weeks ago

Perth, Western Australia Onsite Rental Group Pty Ltd Full time

**Introduction**:
Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision - together we grow.

**Description**:
Based out of our West Australian main office in Wangara, we are looking for 3 motivated, hands-on Rental Sales Coordinators to deliver exceptional customer service through safe and efficient administration activities within the branches. The role of a Central Rental Sales Coordinator will play a pivotal support function for the administrative components of the Western Region branch network as required.
- Identify customer needs and provide suitable equipment rental solutions.
- Aim to convert all sales opportunities, adding value for the customer.
- Assist branches with daily administrative tasks.
- Alleviate administrative duties for branch-based Rental Service Coordinators (RSCs).
- Develop and manage quotes for equipment supply.
- Review and manage the validity of existing quotes.
- Enter and manage rental contracts, including off-hiring upon contract expiration.
- Manage the life cycle of customer contracts by ensuring all information is correct and up to date.
- Coordinate with relevant departments to ensure equipment availability.
- Liaise with suppliers and customers to provide logistics solutions.
- Work through customer disputed invoices and implement effective dispute resolution
- Oversee the entire sub-hire process for all branches in the Western Region from start to finish

**Skills and Experiences**:
**Skills and Experience**:

- Ability to use systems and accurately enter data
- Ability to successfully manage competing objectives, multitask and be flexible
- Demonstrated ability to manage conflicting priorities and deadlines
- Microsoft Word, Excel and Outlook experience essential
- Exceptional communication skills both written and verbal
- Knowledge of Baseplan desirable

**Benefits and perks**:

- At Onsite, we are committed to creating a positive workplace culture, and we provide a range of benefits to assist our employees in their personal and professional lives, including:

- Salary continuance insurance & access to Best Doctors service
- Ongoing training and career development opportunities
- Access to discounted health insurance through our corporate partner
- Access to our Free Employee Assistance Program
- Supportive & Strong local, regional & national team
- Access to WHEREFIT with exclusive discounts at leading fitness/ wellbeing brands

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