Chiropractic Receptionist

**Chiropractic Receptionist & Creative Content Specialist**

**Location**: Vitality Chiropractic, 32 Flinders St, Yokine, WA (6060)
**Hours**: Approx. 20 hours per week
**Pay**: $30.00 - $34.00 per hour

Are you an experienced receptionist with a creative edge? Do you thrive in a role that combines exceptional customer service with the opportunity to showcase your skills in video production and content creation? At **Vitality Chiropractic**, we're looking for a unique individual to take the lead at our reception desk while helping us establish a standout online presence.

**About Us**

At Vitality Chiropractic, delivering exceptional customer service is at the heart of what we do. We take pride in ensuring every client feels welcomed, valued, and cared for the moment they walk through our doors.

We're also on a mission to become Perth's leading chiropractic clinic online. Through engaging and educational video content, we aim to highlight the transformative power of chiropractic care and connect with a wider audience.

If you're someone who thrives on making clients feel special while also bringing creative ideas to life, this is the role for you.

**About the Role**

This is a dual-purpose position that balances **reception excellence** with **creative content production**. Your primary focus will be:

- **Reception Duties**:

- Welcoming clients with confidence, warmth, and enthusiasm.
- Managing bookings, answering calls, and handling client inquiries with professionalism.
- Ensuring the clinic operates smoothly through attention to detail and exceptional organization.
- Handling payments, end-of-day financial reconciliations, and using **Cliniko** software for client management.
- **Creative Content Production**:

- Filming, editing, and producing high-quality videos, including:

- Chiropractic adjustments
- Exercise demonstrations
- Informative and engaging fun facts for social media
- Using your creative vision to enhance our online presence and showcase Vitality Chiropractic as an industry leader.

**Must-Haves**
- **Reception Experience**: At least 1 year of experience in a **medical or chiropractic clinic** is essential.
- **Exceptional Customer Service**: Confident, articulate, and naturally bubbly, you make every client feel special and important.
- **Creative Talent**: Proficient in video editing tools such as **CapCut** or **iMovie**, with a passion for producing engaging content.
- **Tech Savvy**: Skilled with **Cliniko**, **Canva**, and social media platforms.
- **Professionalism**: Organized, punctual, and well-presented, with a strong ability to multitask.
- **Proactive Attitude**: A problem-solver who takes initiative and loves creating new projects.

**Preferred Skills**
- Experience with **DVA, ICWA, EPC, and Workers' Comp** processes.
- Familiarity with **HICAPS** and end-of-shift financial reconciliations.

**Why Join Us?**
- **Be the Face of Our Clinic**: Your warm and welcoming presence will set the tone for every client's experience.
- **Showcase Your Creativity**: Use your videography skills to produce engaging content that puts us on the map as Perth's chiropractic leader.
- **Variety and Growth**: A dynamic work environment where no two days are the same.
- **Flexible Shifts**: Approximately 20 hours per week, with occasional coverage required.

**Show Us What You've Got**
- Create a **short chiropractic adjustment video** (raw footage provided).
- Design an **exercise tutorial video** that is both informative and engaging.
- Develop a **fun fact video** for social media that showcases creativity and polish.

**How to Apply**

If this sounds like the perfect role for you, send us:

- **Cover Letter + CV**, explaining why you're the right fit for this position.
- **Video Portfolio**, showcasing your editing and creative abilities.
- **Two References** from past or current employment.

**Details**
- **Application Deadline**: 19/09/2024
- **Start Date**: 23/09/2024
- **Work Location**: In person, Yokine, WA
- **Experience Required**: At least 1 year as a medical receptionist

Yours in Health,
**Dr. Geoff Cowie**
Vitality Chiropractic

**Job Type**: Casual

Pay: $30.00 - $34.00 per hour

Schedule:

- Afternoon shift
- Fixed shift
- Monday to Friday
- Morning shift
- Shift work
- Weekend availability

Ability to commute/relocate:

- Yokine, WA 6060: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical receptionist: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 24/01/2025
Expected Start Date: 03/02/2025