System Test Lead

Job Function: Information and Communications Technology
- Date Posted: 24 Jan 2025
- Job Requisition ID: 2044
- Leadership opportunity - managing a dedicated and high performing team
- Work for a community focused and purpose driven emergency services organisation
- Two-year contract, full-time hybrid role, based in Burwood East

**About Triple Zero Victoria**:
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.

This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.

**About the Role**:
The System Test Lead is a key and active participant of Emergency Communications Information Services (ECIS). The goal of the function is to ensure all system test phases are managed effectively on behalf of ECIS.

Reporting to the Manager, Test Practice, specific accountabilities will include managing the System Test team, writing functional, non-functional, integration and regression testing plans, developing test cases, executing testing, and writing test reports.

The main purpose of the role is to ensure software changes are delivered within specification and to the accepted level of quality. The role is responsible for testing of CAD changes and corporate software utilised by the organisation.

As part of the ECIS team you may be required to travel or transfer between your primary work location and other 000VIC sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You may be required to work reasonable overtime.

This position may be required to back-fill the Manager, Test Practice role as required.

Day to day responsibilities include:

- Maintain, and improve system testing processes and procedures aligning TZV''s Testing Framework
- Lead the development and implementation of system, integration, and regression testing plans for any changes into the production TZV environment and provide inputs into end-to-end Testing strategies.
- Document detailed test plans, test cases and scripts, ensuring each in scope test basis is understood and tested by working closely with stakeholders
- Manage and lead a high-performing team of System Test Analysts (both internal and external resources) across multiple projects and BAU changes, including demand, task, risk, and issue management.
- Collaborate with the Acceptance Test Lead, System Design, Apps, GIS and Release teams for smooth delivery of releases.

**About You**:

- Certified Tester Foundation Level (CTFL) from ISTQB, the International Software Testing Qualifications Board
- Extensive/Demonstrable experience implementing and running testing and production assurance methodologies
- Extensive/Demonstrable experience delivering functional testing
- Strong people leadership skills/Demonstrable current experience in leading a high performing team
- Strong interpersonal skills and the ability to work with a wide range of stakeholders

**What We Can Offer You**:
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- 'Memberlink' discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Salary packaging options after an initial service period

**How to Apply**:
**Applications must be submitted by 11.59pm, Sunday 2 February 2025.**

**Other Relevant Information**: