Technician

2 weeks ago

Melbourne, Victoria, Australia Inject Full time

Partner with Senior Technicians, receive extensive training.
- Base salary + overtime + paid travel + car. No industry experience required.
- Enjoy travelling across Melbourne and interstate visiting customers

**About Techni Waterjet**

Celebrating thirty years at the forefront of waterjet machinery, Techni Waterjet is the leading manufacturer within their field; revolutionising and developing the most cutting-edge technology seen on the market to date.

Our continued success is thanks to the dedication and commitment that our leadership team have for the business and our people. We care about our team and are determined to succeed together to service a range of industries including metal, glass, rubber, leather and stone. We are looking to invest in a recent graduate from outside the industry to become our next Technician.

**Why You Want to Work Here**
- You'll thrive with plenty of day-to-day freedom and an autonomous role, out on the road visiting customers and resolving their machinery issues. You will be given the car, phone, laptop and travel allowances to do so.
- With the complex nature of these machines, you'll learn from experts in the field - your fellow technicians and the highly knowledgeable General Manager.

**About You**
- Having worked on different HVAC systems you have experience performing repair work and really enjoy working with your hands. This has required strong-fault finding skills and allows you to solve any technical problem that comes your way.
- You are looking to put your problem-solving skills to the test by trying out a new industry whilst still being in a role that is hands-on.
- Something you have enjoyed doing is travelling out to different clients sites, whether its going out to residential homes or commercial buildings. This is because of the autonomy that on-the-road travel provides as well as the opportunity to interact with different customers along the way.

**About the Role**

Reporting to the General Manager, you'll add crucial support to the field service team through:

- Attending maintenance, servicing and breakdowns (across all states) and once up to speed, moving up to installations too.
- Investigating and understanding the root cause of issues with the machines to accurately fault find.
- Building strong relationships with customers by displaying empathy and responding quickly to questions or issues.
- Conducting training for customers on the machinery and software on how to best maintain, upkeep and fix regular issues.
- Contributing to the research and development of new machinery in the workshop.
- Completing weekly timesheet reporting and providing regular insights/updates to the Service Manager on customers.

**Selection Criteria**
To be successful in this exciting opportunity you must have the following:

- Have an Engineering degree or trade qualification (or are about to complete one)
- Current and unrestricted driver's licence

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