Hotel Services Team Member

Join to apply for the Hotel Services Team Member role at IHG Hotels & Resorts1 month ago Be among the first 25 applicantsJoin to apply for the Hotel Services Team Member role at IHG Hotels & ResortsGet AI-powered advice on this job and more exclusive features.Trade in ordinary for extraordinary at Hotel X — Fortitude Valley.
Perfectly placed in the heart of Brisbane's fashion, nightlife, and restaurant scene, Hotel X promises a 24-hour feast for your senses, with playful and unexpected hints of luxury at every turn.
From iconic artwork and avant-garde interiors to our rooftop pool and phenomenally chic bistro Bisou Bisou, every detail is undeniably indulgent.At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time.
You will love to have fun and look for ways to say yes.
Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time
You will enjoy being surrounded by luxury and understand the importance of creativity, culture & community.OUR CULTURE & VALUESDeliver excellence through serviceEmbrace a growth mindsetCommunicate honestly and transparentlyConsider people, community and planetHave each other's backs and respect differencesShow up and bring positivityTake accountability & own our mistakesEntrepreneurial mindset where innovation is key...we want to lead the way and are lucky to have the flexibility to do so
HOW WILL YOU HELP US ACHIEVE OUR GOALS?
Your positive attitude and genuine desire to connect with people will ensure every guest feels truly valued.
An organised and systematic approach to work, coupled with a meticulous eye for detail, will see you easily succeed in this role.We're a dynamic team that effortlessly juggles multiple tasks and are quick to respond to guest needs, whether it's valet parking, room service, or concierge requests.
We're not just hosts; we're also local experts, providing insights on sports events, attractions, and the finest local dining options.
The world comes to us, and we embrace the diverse nature of our guests and collaborate seamlessly to ensure every stay guarantees an unforgettable Hotel X experience.WHO WILL YOU WORK WITH?
You'll love coming to work with a team that strives for excellence day in, day out to deliver a quality hotel experience.
Working as an integral part of our Hotel Services Team, you are encouraged to bring your unique personality and perspective (your X factor).
Reporting through to the Manager on Duty, you will work alongside a team of up to 20 colleagues.
This role is Part Time requiring the flexibility to work a rotating roster (including weekends) for a minimum of 8 hours per week.We currently have two distinct opportunities available for this role:Hotel Services Team Member (Day & Evening): Minimum 8 Hours Per WeekHotel Service Team Member (Night Porter - Overnight): Averaging 25 - 30 Hours Per WeekWHAT YOU WILL BRING TO THE TABLE
We're seeking individuals who have a passion for the hotel industry and/or experience in luxury service or similar high-level customer-focused industries.
Demonstrated capability of forging strong relationships, a service-oriented mindset, resilience and flexibility are key.
Familiarity with Opera or other Hotel PMS is a bonus.
Knowledge of the local area to provide guest recommendations is highly valued.
If you hold an open or manual driver's license and an RSA, you're jumping straight to the top of the list
WHY CHOOSE US?
As a valued member of our dynamic team, you will have access to:Fun Enjoy team building, regular events, and a vibrant atmosphereBirthday leave and enhanced IHG Parental LeaveOur incredible retail discounts platformThe Global IHG Employee Room Benefit, One Pass and Friends & Family Program (at over 6,600 hotels worldwide)Sales incentives and recognition schemesHotel X pays for 100% of any 6 therapy, mental health, or coaching sessions each year, plus access to a variety of well-being resourcesCareer development, mentoring and community support opportunitiesThe chance to experience a unique Hotel environment, a little different to the norm
So don't hesitate - apply now and be part of our award-winning team
Come and discover the ultimate experience of luxury, hospitality and style at Hotel X.Applicants must hold Australian Working Rights.Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.Seniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesHospitalityReferrals increase your chances of interviewing at IHG Hotels & Resorts by 2xSign in to set job alerts for "Hotel Specialist" roles.Upper Mount Gravatt, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 years agoGuest Services Manager The Constance Hotel -BrisbaneFortitude Valley, Queensland, Australia 6 days agoHolland Park West, Queensland, Australia 4 hours agoBrisbane City, Queensland, Australia 1 week agoTeneriffe, Queensland, Australia 4 days agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 2 days agoExpressions of Interest - Housekeeping/ Front Office/ Maintenance The Constance Hotel -BrisbaneFortitude Valley, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 1 week agoChelmer, Queensland, Australia 4 hours agoGaythorne, Queensland, Australia 4 hours agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 2 weeks agoHolland Park West, Queensland, Australia 1 week agoTeneriffe, Queensland, Australia 1 week agoCarina Heights, Queensland, Australia 1 week agoGuest Service Agent - Casual The Constance Hotel -BrisbaneFortitude Valley, Queensland, Australia 1 week agoFood and Beverage Attendant - Royal Exchange HotelReceptionist - Northside Brisbane locationsVirginia, Queensland, Australia 1 week agoLogan Central, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 days agoGaythorne, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 months agoBrisbane, Queensland, Australia 3 weeks agoFood and Beverage Attendant - Camp Hill HotelCarina Heights, Queensland, Australia 1 week agoReceptionist - 1300Smiles Springfield LakesSpringfield Lakes, Queensland, Australia 6 days agoAllied Health Customer Experience Officer/ReceptionistIpswich, Queensland, Australia 6 days agoWe're unlocking community knowledge in a new way.
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