Senior Manager, Digital Trust And Accreditation Program

Senior Manager, Digital Trust and Accreditation Program
The Opportunity
This is a 12-month contract or 12-month secondment for internal employees.
What it's like to work here
We're a community of galvanisers, thinkers, and doers. We have a big, bold vision, which so far no-one has nailed (including us). That excites, rather than deters, us.
We never lose sight of the impact we can have on people's lives, and the role that each of us plays in shaping the bank of the future. We don't take ourselves too seriously and make time to connect to celebrate and grow our people.
At x15, we're guided by three values: Care, courage, and commitment. And what does that mean? We're aware, attuned, and always act to help our people and our customers. We're more than just job titles and we don't hide the human stuff. We lead with grit and grace and do what's right – even if it's hard. And, whatever happens, we always find a way.
Role Overview
This opportunity is for a dynamic and experienced leader to take ownership of the accreditation stream within x15's digital identity initiatives. The Senior Manager, Digital Trust & Accreditation is a 1st line delivery role, accountable for achieving and maintaining scheme and regulatory accreditation across our digital identity services.
The role is both strategic and hands-on—leading end-to-end accreditation planning and execution, embedding compliance requirements into service design and delivery, and ensuring alignment with Group risk appetite through close collaboration with 2nd Line Risk and Compliance. You'll be responsible for overseeing the development of detailed documentation, preparing evidence for assurance assessments, and supporting the venture's readiness for external certification and regulatory engagement.
Key responsibilities
Own and lead the digital identity accreditation stream ensuring alignment with the Digital ID Act, Accreditation Rules, Data Standards, Privacy and AML/CTF
Manage end-to-end accreditation processes including readiness reviews, assessments, and certification activities
Develop and maintain documentation of the digital identity data environment, including system boundaries, infrastructure, data flows, and third-party involvement
Collaborate with product, engineering, risk, controls and portfolio teams to embed accreditation requirements directly into product, technology and operations
Manage key compliance artefacts that support secure digital operations, including privacy and fraud assessments, breach response planning, security and accessibility evaluations, biometric and identity proofing documentation, authentication and cryptographic key management, and system design
Oversee and ensure required controls are implemented, documented and traceable
Oversee and manage all specified technical testing requirements, including engaging with stakeholders and independent assessors to complete assurance and systems testing, ensuring traceability to system requirements, applying a risk-based methodology, and delivering validated results aligned to completion criteria
Partner with x15 and Group Risk and Compliance to validate documentation against Group standards
What we're looking for
Financial services or regulated industry experience required
Proven experience leading third party assurance and accreditation processes (e.g SOC 2, ISO 27001, PCI DSS)
Extensive experience leading technical assessment activities (fraud management, information security, IT service management, protective security and business resilience)
Expertise utilising Group Risk and Control frameworks including Control Assessment Program (CAP), Risk and Control Self-Assessment (RCSA)
Knowledge of interpreting regulatory requirements and standards
Expertise in governance from an operational risk and compliance point of view
Experienced in drafting and maintaining risk, controls and policy documents
Experience in program delivery, project management, or regulatory change
Excellent communication and organisational skills
Strong stakeholder engagement and coordination skills
Risk mindset and adaptability in a fast-paced environment
Tertiary qualifications in business, communications, project management, or related fields
Certifications in Agile, project delivery, or change management are a plus (but not required)
Why Join Us?
Enjoy a flexible and dynamic startup environment
We nurture a safe space for our people to show up as they are
Competitive salary and bonus structure
Opportunities for professional growth and development
Access to the best in class benefits that CommBank offers
Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement. If this is you, don't worry - we still encourage you to apply. We are committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for
About x15
What is x15ventures?
We\'re a venture scaler powered by CommBank. We build, buy and invest in startups that will benefit the bank\'s 15 million customers and beyond.
We\'re navigating the space between corporate and startup worlds and harnessing the collision of careers, ideas and expertise to help build and scale the next generation of digital businesses.
Want access to events, networking and job opportunities, early-stage beta programs, and more?
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