Assistant Manager

1 day ago

Australia Adcc Dental Full time

**Location**: South Brisbane
**Employment Type**: Full-Time

**About Us**

Our multi-clinic dental group is dedicated to providing high-quality patient care and exceptional service. With a commitment to innovation and excellence, we strive to create a positive and supportive workplace culture for our team.

**The Role**

As an Assistant Manager, you will play a crucial role in ensuring the seamless operation of our clinics. Working closely with the Executive Manager, Director and Senior Leadership Team, your key responsibilities will include:

- Overseeing daily operations and ensuring the smooth running of all five clinics.
- Point of Contact: Serve as the first point of contact for all staff, including dentists, and handle internal communications effectively.
- Operations Support: Assist in ensuring business targets are met by supporting the implementation of new systems and processes.
- Problem Solving: Help resolve challenges within the practice, identifying solutions before they become major issues.
- HR Support: Manage and assist with HR-related matters, including employee concerns, conflict resolution, and maintaining team morale.
- Training & Onboarding: Oversee the training and onboarding of new team members to ensure they are integrated into the practice smoothly and efficiently.
- Patient Relations: Handle patient complaints and inquiries, ensuring prompt resolutions to maintain a high level of patient satisfaction.
- Marketing & Growth: Contribute to efforts in attracting new patients, supporting marketing campaigns, and brainstorming new growth opportunities.
- Revenue Optimization: Provide innovative solutions to help increase profitability and streamline practices for greater financial success.
- Administrative Support: Assist with admin tasks such as payroll, scheduling, and general office duties to ensure smooth operations.
- Team Collaboration: Work closely with leadership and team members to foster a positive work environment, share ideas for process improvements, and maintain overall team efficiency.

**What We're Looking For**
- Previous experience in a management or senior administrative role within the **dental or healthcare industry** (preferred but not essential).
- Excellent organizational and time-management skills
- Strong interpersonal communication skills with the ability to engage with both staff and patients
- Experience in administration, human resources, or operations management (preferred)
- Problem-solving mindset and ability to handle challenging situations with tact and diplomacy
- Proactive attitude with the ability to anticipate issues and solve them quickly
- Ability to maintain confidentiality and professionalism at all times
- Basic understanding of marketing strategies and team-building techniques
- Strong attention to detail, especially with administrative and payroll tasks
- Ability to work both independently and as part of a team

**What We Offer**
- Competitive salary package and career progression opportunities.
- Compensation is based on experience and will be determined accordingly.
- A supportive and professional work environment.
- The chance to work with a growing and innovative dental group.
- Ongoing training and development.

**Job Types**: Full-time, Part-time, Casual

Pay: $30.00 - $38.00 per hour

Expected hours: 30 - 38 per week

Schedule:

- 10 hour shift
- 8 hour shift

Application Question(s):

- Do you have Dental Experience?

**Experience**:

- Healthcare management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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