Communications Campaign Manager

Let's talk about this role
- This is a 12 month Fixed Term Contract as the Communications Campaign Manager._

In this role, you will execute and report on communication campaigns across various channels including eDM, DM, SMS and outbound calls delivered via our marketing automation and customer communications platforms.

The campaigns ensure all audiences are informed of key updates and changes regarding their relationship with us. This role is crucial to ensuring we remain compliant with our obligations under the PHI Act, as well as ensuring a positive experience, through education and empowerment by providing succinct, accurate and informative communication and collateral.

This function supports Australian Private Health Insurance, International Students and Workers, all white label brands, GU Health, and our Providers.

Let's talk about you

You are a natural relationship builder, able to engage and collaborate with stakeholders across all levels of the business. You thrive in dynamic environments, comfortably managing shifting priorities while consistently meeting deadlines and deliverables.

Strongly desirable skills include:
- Experience in database marketing- Experience in operating and executing communication campaigns using marketing automation or customer communications platforms- Knowledge of the Australian financial services / insurance industry

Let's talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let's talk about diversity, equity and inclusion

Let's talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We offer a new starter benefit to help set up a functional home workspace. At nib, we're committed to creating a flexible working environment where you're free to be you.

Other benefits to support you at work (and play) include:
- Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Support _your better health _- whatever that looks for you - through our nib Well Program and corporate fitness discounts- Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits- Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.