Cabin Cleaning Officer

2 weeks ago

Brisbane, Queensland, Australia Star Aviation Full time

**Introduction**:
Star Aviation is a privately owned business that provides professional and efficient ground handling services to domestic and international airlines within Australia. Founded in 2012, Star Aviation has grown to be one of Australia's most dynamic Ground Handlers, with a reputation for excellence in customer service and operational reliability. We operate in NSW, ACT, VIC, QLD, SA and NT, employing over 290 highly skilled employees. Star Aviation are an equal opportunity employer, Indigenous and Torres Strait Islanders are strongly recommended to apply.

**Description**:
This role is responsible for delivering Cabin Cleaning services on behalf of Star Aviation to Airline customers.

Service Delivery
- Deliver Cabin Cleaning services on behalf of Star Aviation customers inaccordance with the Airlines procedures under the direction of a Team Leader
- Cleaning the aircraft interior, including but not limited to seats, side walls, ceiling panels, carpet, galleys and cabin lavatories
- waste removal
- linen change
- Stock replenishment
- Ensure compliance and safety regulations are met to the highest standard at all times and Meeting the On Time Performance of the aircraft
- Represent both the Airline and Star to the highest-level ensuring customersatisfaction
- Work either alone or as part of a team
- Actively participate in undertaking duties in a safe, professional manner
- Ensure at all times you act in accordance with Star's guidelines and procedures

Management of GSE
- Ensure the safe and secure operation of all equipment
- Report equipment malfunction to the Team Leader
- Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures

**Skills and Experiences**:

- A valid driver licence
- A valid Aviation Security Identification Card (ASIC)
- A valid authority to Drive Airside Card (ADA) - desirable
- Competent in the operational requirements of Cabin Cleaning
- Physically fit and able to perform lifting and bending
- Understanding of the aviation industry
- Excellent organisation and time management skills
- Working in a high-pressure environment and to strict timelines
- Customer focus to deliver exceptional service
- Ability to adapt to changing priorities and situations
- Able to work well in a fast-paced team environment
- Health and Safety Training
- Manual Handling procedures
- Capable of Incident Report writing, in plain and clear English

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