
Cabin Service Specialist
1 week ago
This role is focused on delivering exceptional cabin cleaning services to airline customers. You will work independently or as part of a team to ensure the highest level of service delivery and satisfaction.
Key Responsibilities:
- Deliver cabin cleaning services according to airline procedures under the direction of a Team Leader, maintaining a high standard of cleanliness and organisation.
- Clean aircraft interiors, including seats, side walls, ceiling panels, carpet, galleys, and cabin lavatories, adhering to safety regulations and meeting on-time performance standards.
- Remove waste and change linen regularly, ensuring a hygienic environment for passengers and crew.
- Replenish stock levels as necessary, maintaining a well-stocked and efficient workflow.
- Represent both airlines and Star Aviation to customers, providing excellent customer service and support.
Required Skills and Qualifications:
- Competent in cabin cleaning operations, with experience in maintaining high standards of cleanliness and organisation.
- Physically fit and able to perform lifting and bending tasks safely and effectively.
- Understanding of the aviation industry, including its requirements and regulations.
- Excellent organisation and time management skills, with the ability to work in high-pressure environments and meet strict timelines.
- Customer focus and ability to deliver exceptional service, with a strong commitment to quality and safety.
Benefits:
- Ongoing career training and development opportunities, enabling you to grow and advance in your role.
- Discounts and benefits across travel, retail, lifestyle, and other areas, enhancing your overall work-life balance and wellbeing.
Preferred Qualifications:
- Health and Safety Training, with a strong understanding of risk management and mitigation strategies.
- Manual Handling procedures, ensuring safe and effective handling of equipment and materials.
- Ability to write incident reports in plain English, with clear and concise communication skills.
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