Office & Sales Admin

Job Id: 41465- Job Family: Sales- Location: Sydney, AU- Employment Type: PermanentThe Manitou Center Sydney is a Dealership 100% owned by Manitou that covers the Sydney, Wollongong, Newcastle and ACT regions.

At Manitou Center Sydney we pride ourselves on offering a variety of top of the range Services and Manitou machines to end customers catering to agriculture, construction and industry needs.

**Position Overview**

The Sales & Service Admin is a key cross-department position of the Manitou Center Sydney to ensure the smooth and efficient running of Sales, Service and general office administrative aspects.

**Organisation**

The position reports to the Manitou Center General Manager and day to day collaborations with the Sales Team and the Services & Solutions Operations Manager.

**Critical Responsibilities**
- Processing machine sales & orders and invoicing / machine stock control
- Services & Solutions team support
- Sales team office administration support
- General administration support for Manitou Centre

**Position Responsibilities (not limited to)**:
**_Sales Administration (80%)_**
- Assist sales team with taking some incoming MC Sales calls and enquiries
- Maintaining the machine stock inventory, for all incoming and outgoing stock
- Allocation of stock to customer orders, for shows or for demonstration.
- Procurement of machines for customer orders and stock orders
- Ensure Customer Purchase Orders & Sales Invoices are entered into the ERF system to ensure closing for weekly/monthly integration in the accounting system
- Book transport with local transport companies as requested, raising Equipment Release forms and Purchase Orders, and updating the transport log.
- Coordinate with the Sales team for start-up reports (SOFR) to be filled out systematically upon machine delivery and enter them in the OEM warranty portal.
- Manages the Extended Warranty & Connected Machines submissions, including Connected machines administration, account / subscriptions set-up, invoicing, reconciliation
- Maintain filing systems for Sales Team as required
- Assist with internal External Stock audit process
- Raise reports to Sales Team as required
- Verify Sales rep Sales Completions claims before commission calculation
- Provide a high level of administrative support Manitou Center Sales Team as required

**_Services & Solutions Administration (15%)_**
- Book transport with local transport companies as request for repair jobs if required
- Coordinate technician travel booking
- Coordinate technician site inductions
- Ensure the tool register, calibration/certificate is up to date
- Maintain Safety Data Sheets
- Assist with WHS document/filing where required
- Participate with the team in customer phone call campaigns (using Sales Force)
- Assist with coordinating Service Van servicing & registration where required

**_General Office Administration (5%)_**
- Overseeing the efficient running of the office on a day to day basis
- Coordinate matters that relate to the office, repairs, IT orders etc
- Coordinate internal staff events, training, travels (where the Corporate traveller self service not available or not applicable)
- General ad-hoc duties as required

**_The Person_**
- Excellent interpersonal relationship and customers focus mind
- Good communication skills, inclusive of verbal, written and formal presentations
- Warm personality and open minded.
- Organized, rigorous with processes and administrative/paperwork management
- Strong numerical and computer skills, particularly in Microsoft Office
- Good Team spirit, experience working in a small team is an advantage
- A self-starter, able to manage their time and take the initiative is desirable but more importantly someone who is happy to take direction and fulfill a support role is essential
- Person who wants to participate strongly in the development of a growing business.
- Flexibility to work and adapt himself/herself to different cultures and new projects.

**_Experience_