Account Executive, Mid-Market
3 days ago
UserTesting was founded in 2007, crossed $100M in revenue in 2020, and began trading under USER on the NYSE in 2021. The company is headquartered in San Francisco, California, with regional offices in Atlanta, Edinburgh, and Singapore. A trusted company by top brands for 14+ years, UserTesting has over 2,500 customers in 45 countries including more than half of the world's top 100 most valuable brands according to Forbes.
A leader in video-based human insight, we believe the path to human understanding starts with shared insight—seeing and hearing how another person engages with the world around them and taking in their perspective. We're for capturing the kind of human responses that don't show up in a spreadsheet. This is what inspires us, and it's how we enable companies to connect with their audiences, authentically, through an experience that's uniquely, and intentionally, human.
We're proud to have been named to the Inc. Best-Led Companies of 2021 and the Fortune Best Workplaces in the Bay Area 2021 lists, along with having received a variety of additional workplace and corporate growth awards. Choosing to join our team means being part of a passionate group focused on transforming the way companies understand their customers and build better products and experiences. Come join us and help us build the engine for human understanding
**About the team**:
As an Account Executive, Mid-Market, you have a proven track record of closing SaaS deals in a high paced environment with businesses from multiple verticals. You will work cross functionally with multiple teams.
**The Opportunity**:
**What We're Looking For**:
- Execute a complex, solution-based consultative sales process encompassing multiple groups within a high growth mid-market company
- Develop new business opportunities by analyzing and proactively targeting high-potential departments within high growth mid-market companies
- Articulate and demonstrate UserTesting's unique business and technical value
- Execute end-to-end sales activities, including lead follow up, opportunity qualification, sales process, subscriber acquisition, and retention
- Proactively develop unsolicited proposals that justify the expanded use of UserTesting throughout the enterprise
- Effectively forecast sales opportunities, while tracking and using critical metrics that predict sales success
- Track all relevant sales activity using the company's CRM platform (SFDC).
- Build a plan to optimize the resources and growth in your territory patch
- Direct and communicate feedback for the company and support future solution development
- Prioritize opportunities and manage your time & resources appropriately
**Qualifications**:
- Bachelor's degree, or equivalent work experience
- 4+ years of sales experience or provable track record of exceeding a high quota in a transactional sales environment, preferably with SaaS experience
- Entrepreneurial mindset
- Proven 'hunter' (new business) selling skills
- Able to thrive in a startup environment—moves quickly, thinks strategically and is good at tactical execution
To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly-join us
**UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
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