Credit Support Officer

3 days ago

Brisbane, Queensland, Australia Metcash Full time

We are seeking a proactive Credit Support Officer on full-time basis based in Crestmead, Queensland who will be able to effectively and efficiently administer credit department activity to ensure ALM cash flow is maximized; ALM's credit risk is minimized, and customer service is enhanced.

What you'll do

Manage all administration enquiries and administration tasks for an allocated state inbox
Open customer credit accounts and update credit limits approved by Credit Management.
100% availability in ALM credit phone queue to answer customer enquiries during work hours
Register securities (ALLPAAP & PMSI)
Sensitive record management
Ensure all customer details are kept up to date
Provide administration support as required to support Credit Officers and Credit Management

What you'll bring

Minimum of 2 years in a similar role in high volume environment and multiple ERP systems
Eye for detail and a good level of data entry speed and accuracy
Proven experience in customer onboarding, PPSR registration and online credit check process
Experience in MS Excel to intermediate level and experience with Dynamics and Sales Force will be an advantage
Self-motivation, confidence, initiative and a positive attitude and ability to build and maintain effective working relationships with internal and external stakeholders.
Excellent communication skills, both written and verbal.
Excellent time management skills with the ability to prioritize workload.

What We Can Offer You

A competitive remuneration package
Career opportunities
An extra week of annual leave after your first year as part of our Fifth Week program, and the opportunity to purchase annual leave to help you recharge
Training and development
We're BIG on flexible working

At Metcash, we're the power behind an independent Australia. For almost 100 years we've been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town.

So, roll up your sleeves and bring your best self to work, and we'll give you the support you need to develop a rewarding career and make your mark on the future of retail.

Make your Mark

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.

ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.

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