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Lmg Lending Bdm
2 weeks ago
The LMG Lending BDM will support LMG by growing the white label business to achieve market share growth year on year.
This role will provide a range of support services directly to the LMG network including assistance with loan structure, scenarios, accreditation coordination, and complaint management.
The role will also have responsibilities for managing technical content in training, events, marketing collateral, and websites.
Key responsibilities
Customer Relationships 50% :
Book proactive appointments and phone calls with our broker network
Build broker relationships and knowledge of the LMG Lending offering in collaboration with LMG team members
Attend State LMG meetings and provide updates and feedback on results against objectives
Utilise Hubspot to track activity
Organise group-based strategic meetings
Manage complaints from brokers and customers
Handle post-settlement enquiries and management from brokers and customers
Operational 30% :
Manage one White Label lender relationship (SME / Ownership)
Drive lender BDM activity
Handle product pricing and policy exemption escalations
Manage post-settlement enquiries
Technical 20% :
Oversee technical content for training, events, marketing collateral, and websites
Input data for staff and broker loans submitted for White Label
Coordinate accreditation trainings
KPI's will be measured by white label market share growth both nationally and in each state.
This will form the basis of the bonus structure.
KPIs include settlement volume, broker activity, and overall strategic growth.
Qualifications and skills
Certificate IV in Financial Services (Finance / Mortgage Management)
Diploma in Financial Services (Finance / Mortgage Management)
Experience in the finance industry (lending, underwriting, sales, customer service)
Mortgage lending experience (sales or underwriting)
Negotiating skills
Strong verbal and written communication skills
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