Office Administrator

3 days ago

Sydney, New South Wales, Australia Independent Locksmiths & Security Full time

**About the business**

Independent Locksmiths & Security is a family-owned business that has been operating for **over 50 years**. We specialise in the design, installation, and maintenance of professional security systems, including Locks and Restricted Master Keying, Safes, Access Control, CCTV, and Alarm Monitoring. Based in North Parramatta, we employ 60 staff, including 20 on-road Technicians, and deliver high-quality security solutions to major commercial clients.

**About the Role**

We're seeking a **Full-time Administrator**to join our busy Service Department and help keep our day-to-day operations running smoothly. In this role you will assist in supporting the Service Team.

**Key Responsibilities**
- Answer customer phone calls and take locksmith enquiries
- Book in quotes and jobs in simPRO job management system
- Coordinate servicing of company fleet vehicles - scheduling & restocking
- Assist the IMS departmeing in updating forms and policies on the WIKI.
- Assist in maintaining customer portal requirements, such as updating compliance documents, ensuring technicians are compliant, collating and distributing field paperwork, closing off jobs in the portal
- Assist Service Manager with ad-hoc tasks as required

**Skills and Experience**
- Microsoft Office Suite (Word, Excel) and Google Workspace/gmail
- Experience using simPRO is an advantage (training will be provided).
- Excellent written and verbal communication skills
- Ability to multitask and work both independently or in a team
- A friendly and proactive attitude

**For You**
- Free onsite car parking / public transport to the door
- Supportive and welcoming team environment
- Training provided
- Stability and security
- Competitive salary

The is an entry level role and is ideal for someone looking to start their career in admin and gain hands-on experience in a supportive team environment.

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 30/07/2025
Expected Start Date: 04/08/2025

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