Team Leader

3 days ago

Gold Coast, Queensland, Australia Lutheran Services Full time

**Lead With Purpose - Empower Supported Living Services**

We are seeking a passionate and capable **Team Leader - Supported Independent Living** to join our Community Services team.

**Based on the Gold Coast, this Full-Time leadership role** plays a critical part in overseeing three Supported Independent Living houses **across the Gold Coast and Logan.**
**_Comprehensive Salary + Mileage Reimbursement + Super + Salary Packaging + Employee Assistance Program_**

**About Us**:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.

**About The Role**:
You will work closely with the **Program Manager** and frontline teams to deliver high-quality, strengths-based support services that promote independence, dignity, and inclusion for people with disabilities.
As Team Leader - SIL, you will:

- Lead and mentor a multidisciplinary team of case managers and support staff
- Oversee the coordination and delivery of SIL programs, including daily supports and case management
- Drive continuous improvement in service quality and client outcomes
- Collaborate with families, guardians, and external providers to ensure responsive, individualised support
- Assist with staff onboarding, supervision, and development
- Contribute to intake, referral, risk assessments, and goal-setting processes
- Ensure compliance with organisational and legislative requirements

**About You**:

- Relevant tertiary qualifications in Human Services, Disability, Social Work, or similar
- Demonstrated experience in program coordination or team leadership in a community services setting
- Strong communication, team-building, and client engagement skills
- A proactive and supportive leadership style
- Knowledge of NDIS and relevant safeguarding legislation

**Essential**:

- Current QLD Driver's Licence
- NDIS Worker Screening Check
- Working with Children Check (Blue Card)

**Why Choose Us?**
- Learning and development opportunities
- Salary packaging, enjoy up to **$15,990**of your salary tax-free - allocate a portion of your salary to rent/ mortgage/ car lease or everyday expenses _before_ your salary is taxed
- and you take home more pay
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our full-service Employee Assistance Program, including professional, lifestyle and wellness support
- Access to the Lutheran Services Employee Wellbeing Program, 5 to Thrive.

To view the position description, please Click here.

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