Technology Analyst

Cement Australia is currently looking for a **Technology Analyst** to join our team at our head office in Darra.

**Your Opportunity**

As a Technology Analyst, you'll play a critical role in supporting Cement Australia's IT systems and ensuring smooth day-to-day operations. This hands-on role is based at our Darra head office and offers a balance of operational support, system management, and project work.

Key responsibilities include:

- Provide Level 2 and 3 technical supports to users remotely and on-site.
- Troubleshoot, resolve, and proactively prevent software, hardware, and networking issues.
- Oversee cloud infrastructure as well as on-premises virtualization platforms (Hyper-V, VMware ESX) and backup solutions (Commvault, Veeam).
- Coordinate with third-party vendors for IT equipment installation, maintenance and repairs.
- Monitor, manage, and restore IT systems, servers, databases, and networks.
- Implement business-approved IT changes and recommend business-grade IT solutions.
- Maintain IT security across equipment, systems, firewalls, and remote access.
- Liaise and support key site infrastructure that supports OT Systems and Applications
- Working closely with major sites to optimise necessary infrastructure use by the site
- Support disaster recovery readiness and maintain server rooms and facilities.
- Contribute to projects, including planning, implementation, and upgrades.
- Participate in on-call roster support as needed.
- Additional focus areas:_
- Deliver user training and help identify IT skills gaps.
- Review and update IT documentation and procedures to ensure continuous improvement.

**What You'll Bring?**
- Experience installing wide range of network and server infrastructure equipment
- Firewall management experience.
- Advance Network design and management experience.
- Experience and ability to design robust and redundant capable Infrastructure solutions
- Previous experience with Interactions with SCADA, PLC and process control environments.
- Administration experience in Citrix, Microsoft Windows Server, and Active Directory.
- Knowledge of IT Infrastructure Disaster Recovery processes.
- Understanding of business processes in manufacturing, mining, or constructions industries.
- Excellent organisation skills, with the ability to prioritise tasks independently or in a team.
- Ability to provide professional technical support, including over the phone.
- Tertiary qualification (preferably in IT) or equivalent experience.
- ITIL Certification and/or IT Helpdesk certification (desirable).

**Why**J**oin** Cement Australia?**
- **Be Yourself**:Be your authentic self in a diverse and dedicated workplace where we focus on achieving great results together.
- **Paid Parental Leave**: We offer leave options (12 weeks paid maternity leave, 1 week paid paternal leave) to support your family life, ensuring you can cherish special moments with your loved ones.
- **Salary Sacrifice**:Take control of your finances by saving on technology and work-related items through our salary sacrifice program.
- **Novated Leasing**:Drive your dream car for less through our partnership with _sgfleet_, offering fantastic discounts on vehicles.
- **Discounted Products**:Renovating? DIY'er? Save on your home improvement projects with exclusive discounts on concrete and quarry products.
- **Health & Well-being**: Prioritise your health with discounted health insurance (Medibank), and access to our EAP program

**Who We Are**
- Cement Australia has been at the heart of the nation's infrastructure for decades, proudly standing as Australia's leading supplier of cementitious products and services.
- But we're more than just cement. Our diverse operations include heavy industrial manufacturing, coal and limestone mining, bulk transport distribution, rail and shipping logistics, and innovative waste management through Geocycle, where we turn challenges into sustainable solutions.
- At Cement Australia, we believe in empowering our people with the tools, support, and opportunities to make a real impact. Join a collaborative team that values work-life balance and thrives on innovation. Together, we're building a safer, healthier, and more sustainable future—driven by a shared commitment to excellence and our core values.

**What Else You Need**to** Know**
- References, a pre-employment medical and background check are part of the recruitment process.
- Cement Australia is an **Equal Opportunity Employer.**:
**Re**ady to Build Your Future?