Ecommerce Shop Assistant

5 days ago

Sydney, New South Wales, Australia St Vincent De Paul Society Full time

**Ecommerce Shop Assistant**:

- Date: 11 Oct 2024- Location: Stanmore, NSW, AU, 2048- Requisition ID: 1178**About Us**:
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

**Your Role**:

- Casual role based in Stanmore, easily accessible by public transport
- Support the good Works of Vinnies in generating funds for community services
- Not-for-profit salary packaging tax-free benefits, keep more of your income when you salary package.

**Your Responsibility**:

- Assess and select donations that are suitable for the online shop following Vinnies standards and brand guidelines
- On a regular basis, upload and maintain appropriate stock listing on the online sales platform
- Assist in making content of images to ensure accuracy and consistency of product display online.
- Assist in displaying merchandise in an appealing and organised manner, and create engaging product descriptions
- Assist in dispatching customer order within allocated schedule; ensure accuracy of items picked and dispatched
- Respond promptly and courteously to customer enquiries and complaints/issues, requests for returns and exchanges

**You Will Need**:

- Experience in ecommerce or retail environments
- Strong organisational and time management skills
- Proficiency in using ecommerce platforms and related software
- Retail fashion experience and an eye for styling and detailing
- Excellent communication and customer service skills
- Ability to assess product quality and suitability for online sales
- Knowledge of visual merchandising techniques
- Familiarity with social media and online marketing

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