Community Services Manager

4 days ago

Geelong, Victoria, Australia Gateways Support Services Full time

Newly created role with attractive remuneration & salary packaging
- Oversee operations, develop strategies and improve service delivery
- Based in North Geelong with free onsite parking & cafe

Gateways Support Services vision is an inclusive society full of possibilities. Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and moreAt Gateways you'll all have one thing in common, the passion to support people with a disability and make every day a better day.

**The role**:
As the Community Services Manager, you will be tasked with overseeing a newly restructured team to provide strategic leadership and operational oversight across our community services programs, ensuring services meet NDIA and organisational standards. Driving continuous improvement initiatives, overseeing risk management, resource allocation and service performance, you will play a key role in fostering a culture of leadership, innovation and best practice.

This role will be required to emphasise a strong focus on leadership to guide and empower a new team to work collaboratively. This involves achieving success through effective communication, feedback, and development.
- Exceptional leadership abilities, with a proven track record of effectively guiding teams, fostering collaboration, and driving performance
- Ability to motivate and confidently navigate difficult conversations, focused on constructive feedback and facing challenges in a respectful and solution-focused manner
- Experience in leading disability, community or social services programs that align with organisational goals and legislative requirements
- Strong knowledge of NDIA regulations and person-centred approach
- Strong analytical skills, with the ability to identify issues, develop solutions, and implement sustainable processes, focused on long-term success
- Experience in budget management and financial oversight within a service environment
- A commitment to fostering inclusive and empowering supports
- At least four years' experience managing and leading teams within the community services sector

**Why work at Gateways?**
- Salary packaging
- Great career prospects with a reputable organisation
- Employee Assistance Program
- Free flu vaccinations

**To be eligible for this role, you will need to present, or be willing to obtain**:

- NDIS Workers Screening Check Clearance
- NDIS Workers Orientation Module (certificate of completion)
- Working with Children Check (Victorian, Employee)
- Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse._

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