Customer Service Consultant

2 weeks ago

Sydney, New South Wales, Australia International Application Services Full time

**Role**:Customer Success Consultant
- Excellent communication skills, with the ability to multitask.\
- Skilled in MS office, and MS Excel, with a strong orientation towards data analysis and management
- Handle cash and bank-related transactions if assigned and ensure 100% accuracy.
- Ensure all administration and logistics of Documents delivery to consulate/ applicant / logistic company etc.
- Maintain compliance with the standard operating procedures, manuals, etc. without deviation in the process.
- Inform the applicants about the available Value-Added Services and ensure delivery of Value-Added Service options to applicants/ customers.
- Ensure that the entire process is completed within the mandated Turn Around Time.
- Ensure judicious use of natural resources.
- Adhere to the environmental health and safety policy/objectives and guidelines of the organization.

**Qualifications**:

- Graduate in any discipline.
- Have working Knowledge of Customer Service Operations.
- Freshers can apply.

**Salary**:

- $25/Hour CTC (including Superannuation)
- ~35 hours/week

**Vacancies**:01

**Shift Timings**:9 AM - 6 PM; Mon-Sun (6 days a week, rotational shifts)

**Job Types**: Full-time, Casual

**Salary**: $25.00 per hour

Ability to commute/relocate:

- Harris Park, NSW 2150: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

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