Customer Service Consultant

2 weeks ago

Sydney, New South Wales, Australia Aston Carter Full time

**Job Snapshot**:
**Location**:

- Sydney CBD**Work Type**:

- Contract

**Category**:

- Admin/Customer Service

**Job ID**:

- 540817**Job Summary**:

- seeking multiple Customer Service Consultants for our client that is a global leader in the Financia
- Located in St Leonards, you will have the opportunity to work with a highly talented team.
- Mandarin and Cantonese fluency in speaking and writing is required.

**The Organisation**

We are currently seeking multiple Customer Service Consultants for our client that is a global leader in the Financial and Technology Industry. Located in St Leonards, you will have the opportunity to work with a highly talented and motivated team across the APAC Region. This role is a 6-month contract with strong views of permanency, with work-from-home options readily available (2 days per week)

The successful applicant will work with our corporate clients, assisting in Customer Service and Administrative positions. Those with a positive attitude, attention to detail and desire to offer the best service experience, will be best suited to the role.

**Mandarin and Cantonese** **fluency in speaking and writing is required**.

**The Opportunity**

This is an excellent opportunity for a knowledgeable and motivated individual who wants to advance their career in a fast-paced industry. This company will provide you with all the necessary skills and resources to excel.

Your duties will include, but are not limited to:

- Responding to all customer enquiries via inbound calls regarding products, returns and placing orders.
- Providing exceptional customer service and administrative support to all stakeholders of the business and ensuring accurate data is maintained.
- Assisting the sales and marketing team with promotional activities when required.

**Desired Skills and Experience**
- Previous experience in customer service, call centre, retail or hospitality is required
- Strong communication skills, and the ability to build customer rapport.
- An eagerness to learn new things and grow your knowledge.
- Fluency in Mandarin and Cantonese.

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