Field Service Supervisor

23 hours ago

Melbourne, Victoria, Australia Komatsu Full time

**The Opportunity**:
Due to internal promotion, our Melbourne branch is looking for an experienced Field Service Supervisor to join the team. The position is responsible and accountable for the operation of all Field Service activities to ensure it runs safely, efficiently, profitably and offers genuine product to the customers of the Branch. This is achieved by coordinating the activities including workflow and staff allocations, ensuring that at all deadlines are met, documentation is completed, and jobs are invoiced promptly. This role has 14 direct/indirect reports across the field service team.

**Salary**: $110,000 plus tool of trade vehicle plus annual bonus

**Roster**:Monday - Friday

**Role Located**:Melbourne Branch (Campbellfield)

**Komatsu can provide you with**:

- Paid Parental Leave: 12 weeks of paid primary carer parental leave
- Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
- Financial: Komatsu Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents

**Your Knowledge, Skills and Abilities**:

- Proven experience in a supervisory/management role
- Understands strong customer service
- Must be available for afterhours calls
- Exposure to Dynamics AX & SAP
- Well-developed written & oral communication skills
- Be able to communicate at all levels both internal & external
- Must have heavy diesel trade certificate & strong analytical skills
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you'll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth._

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