2X Opportunities

Make your move.
Make your markPut your fingerprints on the future to progress your careerMake a difference, make it meaningfulLocation: Melbourne & SydneyThe opportunity to join our teamAre you ready to be the go-to tech guru, the problem-solver everyone turns to, and the hands-on hero behind a seamless workplace experience?
We're looking for two Senior IT Support Analysts—one based in Sydney and one in Melbourne—to be the go-to tech experts in their respective Tech Hubs.
This role involves hands-on, varied, and high-impact work across all workplace technology areas.In this role, you'll enjoy diverse daily tasks, from VC setups and printers to servers and Macs, keeping each day interesting.
You'll have impact and visibility—being the hero staff rely on and seeing the immediate results of your work.
You'll gain exposure to modern technologies across cloud, on-premises, hybrid networks, scripting, and AV systems, enjoying autonomy and ownership by making decisions and leaving your mark on the national Tech Hub.Key Responsibilities :Provide hands-on support across hardware, software, hybrid networks, and workplace technologies.Own and manage key Tech Hub systems like JAMF, Poly Lens, Zoom, and AV/VC setups.Serve as the technical escalation point for the national Tech Hub team.Lead, coach, and uplift team members, sharing expertise to strengthen team capability.Troubleshoot, resolve, and optimize meeting room tech, servers, networks, and devices.Manage support tickets, maintain documentation, and drive continuous improvement in IT processes.What you will bringYou're a hands-on IT professional who thrives on solving problems and keeping technology running smoothly.
You're proactive, adaptable, and enjoy sharing your expertise to help others grow.
In this role, you'll bring:Strong experience in IT support, including troubleshooting across Windows, macOS, and mobile devices.Knowledge of Office 365, OneDrive, Group Policy, AD, DNS, DHCP, VLANs, VPNs, and hybrid environments.Experience with JAMF, Intune, Azure, AV/VC systems, and scripting (Bash/PowerShell).
Hands-on, solution-driven mindset with excellent communication skills.Ability to coach and mentor team members, adopting a collaborative, team-oriented culture.Find the better wayWhat excites us about working here?
Helping people feel good about their money as one of Australia's leading financial wellbeing organizations.
From those starting out to retirees, we're committed to creating financial wellbeing for every Australian.
We believe that confident financial futures lead to better lives.If this sounds like your kind of career, you're our kind of person.
With us, you'll build your technical expertise and help push our industry forward.
You'll have opportunities to explore new ideas and technologies, solve problems collaboratively and independently, and achieve great results.
We call it "putting our fingerprints on the future."People-inspired techDeep expertise combined with creativity enables us to solve complex problems.
Join our team of brilliant minds and mentors as we innovate and apply technology in more human and meaningful ways.To ApplyRead more here about why you should join our team.Applicants must provide evidence of their eligibility to work in Australia and agree to police and basic credit checks as a condition of employment.Please note that applications from agencies will not be considered at this time.We celebrate individual differences and are committed to an inclusive workplace.
If you need assistance or adjustments during the application process, please contact us.
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