Lead Consultant

2 weeks ago

Melbourne, Victoria, Australia Infosys Full time

Overview
Lead Consultant role at Infosys in Melbourne.
About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we steer our clients through their digital journey. We enable the enterprise with an AI-powered core that helps prioritize the execution of change, and empower the business with agile digital at scale to deliver performance and customer delight. Our learning agenda drives continuous improvement by building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Role
Role:
Lead Consultant
Location:
Melbourne
Salary:
AUD (Annual Gross). Note: The salary range is indicative and may be subject to enhancements based on internal processes.
Responsibilities
Collaborate with stakeholders to elicit, prioritize, validate, and document business requirements or user stories.
Design and optimize SOM processes to streamline order orchestration, reduce cycle times, and enhance customer satisfaction.
Candidate should have expertise in
Various network domains
Telecom OSS
Network as a service layer
TMF compliant network APIs
Order orchestration
Event generation and consumption for E2E Order visibility
Integration with an external vendor for logistic delivery and management
Correlation of network alarms
Qualifications
Essential
Telecom Service Order Manager
Proficiency in order management systems and tools
Skills and Competencies
Telecom Domain
Business Analysis
Requirements & Process
Preferred
Agile way of working
Knowledge of telecommunications industry standards and practices
Additional Skills
Excellent customer interfacing skills
Excellent written and verbal communication skills
Strong attention to detail and analytical/problem-solving skills
EEO and Recruitment
Infosys does not accept unsolicited resumes from third-party vendors. All recruitment activity should be coordinated through the Talent Acquisition department. Infosys is an equal opportunity employer committed to diversity and inclusion.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting
Information Technology
Sales
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Infosys.
Location notes: Heatherton, Melbourne, Melbourne, Docklands, Southbank, Collingwood in Victoria, Australia, with postings ranging in recency from a few days to weeks ago.
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