Accounts Receivable Team Leader

4 days ago

Byron Bay, Australia Smart Energy Full time

Overview
Join to apply for the
Accounts Receivable Team Leader
role at
Smart Energy
.
Smart Energy
is one of Australia's fastest-growing home electrification companies, helping Australian homeowners make the switch to cleaner, smarter solutions. We're passionate about delivering quality service, and we're looking for an
Accounts Receivable Team Leader
to join our dynamic team.
The Role
As the Accounts Receivable Team Leader you will oversee a team of accounts receivable specialists and be responsible for ensuring the accurate and efficient processing of invoices, timely collection of payments, and maintenance of positive relationships with clients. The ideal candidate will have strong leadership abilities, excellent communication skills, and a solid understanding of accounting principles and accounts receivable processes.
Please note:
This role requires you to be on site
Monday-Friday
in our vibrant
Byron Bay HQ
located in the industrial estate. Please only apply if you reside in the Northern Rivers.
What You'll Do
Lead and mentor the Accounts Receivable team, providing guidance and support to achieve goals
Manage the end-to-end accounts receivable process – invoicing, payments, and fund application
Handle escalated customer queries, disputes, or payment issues while maintaining strong client relationships
Generate and analyse reports on ageing, collections, and cash flow to identify trends and improvements
Develop and implement policies and procedures to ensure compliance and best practice
Deliver training to team members on processes, systems, and best practice
Collaborate with finance, operations, tech, and customer service teams to streamline workflows and resolve bottlenecks
Manage case work across multiple stakeholders, including investigating complaints, collecting payments, and updating job details
Ensure accurate completion of rebate documentation in Formbay to meet compliance standards
What You Bring
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
Ability to manage high-pressure situations and de-escalate effectively
A proven multi-tasker with the ability to prioritise competing demands
Prior experience with Xero or similar accounting systems
Previous experience in collections or accounts receivable
Familiarity with a SaaS CRM (Salesforce experience highly regarded)
Proficiency with Google Sheets or Excel
Qualifications & Experience
Tertiary degree in Accounting/Finance/Business; professional accounting qualification desirable
Proven experience managing AR operations including billing, collections, reconciliation
Why Join Us?
At Smart Energy, you'll be part of a rapidly growing company in one of Australia's most exciting industries.
We offer:
A supportive, vibrant team culture
Opportunities to grow your career
The chance to make a real impact in the clean energy transition
Ready to power up your career? Apply now and join the Smart Energy team today
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Solar Electric Power Generation
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