Facilities Representative

**Job no**: V14215M
**Work type**: Ongoing Part Time
**Location**: Hobart
**Categories**: Employee Services

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications and knowledge to provide safe care are registered.

This position will be based in the Property team and is the local, on the ground contact and representative for facilities management. You will be expected to provide exceptional customer service when assisting Ahpra staff to access our services and information.

**We are offering an in office, on-the-ground position, working 30 hours per week across five days, in a permanent capacity.**

**About you**

You will have exceptional customer service skills, and a strong Facilities Management background. The Facilities Representative will manage the facilities service, maintenance, repair, and asset management for the Hobart office. Some of the scope of work may include but is not limited to:

- First point of contact for local building issues relating to air conditioning, plumbing, lifts and electrical, furniture repairs, maintenance, etc. also called 'incidents' (building faults)
- Local monitoring and day-to-day oversight of property facilities services contracts with external vendors (including cleaning, carpet cleaning, spraying, sanitary disposal, waste collection, plants, etc.)
- Contribute to the delivery of effective and efficient end-to-end services within the property department
- Manage and finalise service requests allocated via channels including phone, service portal or in person
- Utilise Ahpra's systems and databases when undertaking duties
- Providing administrative support to the Facilities Manager as required

Your ability to develop and maintain strong working relationships across teams and functions will be one of the keys to your success. You will be communicating with employees in all areas of Ahpra so the ability to tailor and adapt your communications to each person is vital. You embody our values of Respect, Integrity, Collaboration, and Achievement enabling you to build experience and trust with the business.

**In this role you will demonstrate the following**:

- A commitment to the delivery of high-quality customer service
- Take ownership for resolving issues within own areas of work accountability
- Take responsibility for producing accurate, timely, high quality work
- Adopt a positive approach when dealing with others and activities
- Develop good rapport with others through regular and effective communication

For more information about the role and its requirements, you can read the attached role description: Facilities Representative (CL3)

**What we offer**:

- A friendly and supportive working culture
- Discounted health insurance and discounted gym memberships
- Attractive salary of $76,333 (pro rata) plus Superannuation and leave loading

**To apply**:

- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process
- Closing Date: 11.30pm AEDT on Sunday 9 February 2025
- Ahpra acknowledges the Traditional Owners of Country throughout Australia and the continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and Elders past and present._
- With respect, no agencies please._

**Advertised**: 23 Jan 2025 Tasmania Daylight Time
**Applications close**: 09 Feb 2025 Tasmania Daylight Time