Operations Supervisor

4 days ago

Sydney, New South Wales, Australia Cope Sensitive Freight Full time

About the company
Australia's largest independent specialist "Sensitive Freight" carrier with depots in all capital cities and major centres. At COPE Sensitive Freight, it's our people that make all the difference. Our 530+ employees take pride in delivering an exceptional customer experience and we are on the lookout for new staff who share our passion for transport and logistics.
We are now recruiting for an enthusiastic Operations Supervisor to join the team on a permanent fulltime basis. You will be working closely with the Operations Manager to achieve set business goals and objectives.
Key Responsibilities
Build team and individual capability, through effective leadership
Monitors daily performance of operational personnel - drive compliance and quality
Ensures that driver arrivals and debrief process are completed on time and any issues resolved immediately
Support the daily management of linehaul movements and allocations
Daily management of equipment and effective reporting- bars, belts, boards, etc
Manage performance of team, provide development/training and disciplinary action where required
Daily, weekly and monthly reporting of operational requirements and performance as required
Pre-loads completed as per daily plan
Provide Operations Manager with input in terms of workload and shift planning
Work closely with internal stakeholders
Support all areas of the operations re allocation of resources (drivers, dockhands etc) to assist in the prioritisation of workload
Ensure compliance with statutory and regulatory requirements (CoR - D&A - etc), COPE and business unit polices.
Actively participate and engage in company initiatives that contribute to the improvement of the business
Actively participate and engage in employee health and wellbeing programs aimed at reducing absenteeism including injury rehabilitation, return to work plans and training.
To success in this role, we anticipate you will be able to demonstrate:
Minimum 3 years experience in operations or transport industry, preferably in a leadership role
Certificate III or certificate IV in Logistics (or similar) preferred
Intermediate computer literacy
Strong communication skills and effective negotiation abilities
Solid experience working in operations with the ability to make decisions
A strong customer focus
Able to multi task
Familiarity with Fatigue, speed, mass, and maintenance requirement
We offer
Employee Assistance Program (EAP)
Flare discounts and benefits platform
Bupa health insurance discount
Staff and family accommodation rates (subject to availability)
Candidates acknowledge and consent to undergoing pre-employment criminal and medical checks as part of the recruitment process
No recruitement agencies

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