Section Waiter

Overview
Crystalbrook Bailey is modern, innovative and has a true appreciation for all the arts. Bailey chooses the path less travelled. The type of character you'll find at the local farmer's market rather than a supermarket or exploring the latest exhibition at the museum rather than at a rock concert. Bailey loves originality, individuality and attention to detail. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We\'re not just another hotel group — we\'re a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.
Role Purpose
We are seeking enthusiastic individuals for Crystalbrook Bailey in Cairns – those who have an unwavering passion and flair for all things Food & Beverage are encouraged to apply.
Responsibilities
Section Wait Staff - A-La Carte and Gastro Pub Classics
Food and Drink Servers - up early for Breakfast service OR all services
Conference and Events - drinks and buffet service
Qualifications / Skills and Experience
Considerable experience in premium restaurant environments.
Demonstrated passion for the hospitality industry and specialty in high quality service.
Great attention to detail, being one step ahead of guests needs.
In-depth knowledge of sequence of service and product knowledge.
The passion to take on other ad-hoc duties as required
Ability to prioritise & work in fast-paced environment being able to keep high standards of service.
Friendly and confident communication skills.
WSET level 2 or an equivalent wine certification/knowledge - desirable
QLD RSA essential
Available across various shifts including weekends, evenings, and public holidays
Able to commit for a minimum of 6 months
Why Us
You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:
50% F&B discount across all Crystalbrook restaurants and bars
$99 room rates and a generous friends and family discount
Enhanced parental Leave and lifestyle benefits
A commitment to a green future through enhanced sustainability practices
Access to our internal mobility program and team reward schemes
Online learning and training with tailored career development pathways
A culture of collaboration, elevating experiences and diversity
Limitless career opportunities in a fast growing, dynamic environment
Regular service recognition and team engagement events
We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.
As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Collection
is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
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