General Manager Cashier Services

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

As our General Manager, Cashier Services reporting to the Chief Executive Officer, Sydney you will be responsible for the leadership and management oversight of day-to-day operations for Cashier Services at The Star Sydney.

This is a fantastic opportunity where you play a pivotal role in the development of team members to ensure the integrity and safeguarding of cage funds from losses, as well as ensuring compliance with all regulatory requirements.

**A few of your responsibilities**
- Develop and embed policies and procedures that align with regulatory requirements, mitigating risks associated with non-compliance
- Identify and assess potential risks associated with cashier operations, such as theft, fraud, errors or security breaches.
- Establish accountability mechanisms within the team, promoting transparency and responsibility for individual and collective actions
- Ensure any redesigned processes meet the requirements of the relevant Internal Controls and all requirements under the AML / CTF program
- Manage cash management systems, hardware and software (including vendor relationships for The Star Sydney).

**What we are looking for**
- 10 + years' experience in a cashier services leadership role / related role in a casino environment
- Proven ethical leadership experience
- Intimate understanding of relevant statutory and reporting requirements
- Proven change management skills and experience in establishing new and best practice procedures.
- Strong Stakeholder engagement and management, across multiple properties/businesses

You are a seasoned leader with in-depth knowledge and understanding of regulatory requirements in a casino environment. You understand the risks associated with non-compliance, and know how to influence, inspire and motivate your team whilst ensuring uplift in capability and a focus on continuous improvement.

Your role will be pivotal in shaping the success of our Cashier Services at The Star. Join us in making a difference.

**What can we offer you?**
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Flexible working arrangements
- 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Endless career growth and opportunities to learn and develop your career
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

**Our culture**

Each team member is expected to champion The Star's Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star's culture.

Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

**It's your time to SHINE**

Click on the link below to make your next