Branch Operations Supervisor

5 days ago

Melbourne, Victoria, Australia Supagas Pty Ltd Full time

Uncapped commissions
- Work for an Essential Service for financial security
- Opportunities for career development

**About the Company**
Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.

**About the Role**
We are seeking a
**Branch Operations Supervisor** to join our
**Melbourne Team.** This role will be working closely with the Branch State Operations Manager.

**Duties & Responsibilities**
- Adapt, promote and encourage a Safety First approach
- Ensure that the Safety of staff, customers and the public is always maintained.
- To foster a "Yes We Can" attitude in achieving internal and external customer requests to ensure a high level of service and satisfaction.
- Be prepared to travel to support the State and Branch Mangers when needed.
- Complete all reasonable tasks when required.
- Monthly reporting of activities and projects.
- Ensure effective planning for growth within the branches.
- Effective and efficient management of the general operations of all branch staff, skills and service, working closely with Branch Managers.
- Develop operational budgets by branch, and work with State and Branch Managers to ensure they are achieved.
- Identify strengths and weaknesses and development needs of staff in all branches.
- Forward planning for growth and continuous improvement.
- Ensure efficient and effective on time delivery to customers.
- Maximise the efficiency and effectiveness of logistics and yard operations.
- Ensure delivery costs are within budgets, and work with branch management to achieve this as necessary.
- Where viable, ensure branches are constantly recruiting for driver contractors.
- Make sure all branches have adequate assets such as cylinders, gas, vehicles and people to achieve budget.
- Ensure branches understand and implement effective cylinder utilisation.
- Ensure afterhours teams are organized and updated.
- Always be contactable for all internal and external customers.

**Skills & Experience**
- Tertiary qualifications in Management
- Minimum 5 years' experience in a similar role
- Preferred knowledge and understanding of the Supagas business
- Preferred knowledge and understanding of the Supagas Safety Case and Safety Management System
- Proven experience mentoring and leading teams across a multi-site network
- Commercial capability, which involves understanding the commercial drivers of the business and how value is created within the business.
- Must have the drive to achieve and the ability to persuade and influence others
- Exceptional communication skills, both written and verbal
- The ability to establish productive, professional relationships at all levels of the business, including liaising with many departments and specialties to achieve positional objectives
- Strong organisational and time management skills
- An eye for efficiencies and continuous improvement

**Benefits**
- Generous base salary plus superannuation.
- Commissions, paid monthly.
- Continual ongoing support and training provided.
- Work for an Essential Service for financial security.

Most importantly at Supagas we value attitude above all else. We are looking for the next team player to embody the 'Yes We Can' ethos

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