Customer Service Representative

Job Description:
Established in 1890, Boart Longyear is the world's leading provider of innovative, safe, and productivity-driven drilling equipment and tooling.
With a primary focus on mining and exploration activities spanning a wide range of commodities—including copper, gold, nickel, zinc, uranium, and other metals and minerals—the Company also supports activities in the energy, oil sands exploration, and environmental sectors.
Boart Longyear's Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide.
These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions.
We are currently seeking a driven and technically strong Financial Accountant to join our finance team in Adelaide.
Reporting directly to the Regional Financial Controller, this role acts as a key anchor for financial control, tax, audit compliance, and general ledger integrity.
This is a broad, high-trust role that will influence and support the business' decision-making processes and operations.
Want to know a little more about the role?
Day-to-day responsibilities include:
Month-End Close & Reporting
Prepare and review journal entries (payroll accruals, bonus provisions, prepaid insurance, PPV, novated leases, intercompany, inventory amortisation, etc.)
Ensure transaction integrity of trial balance coding.
Balance Sheet Reconciliations
Lead monthly reconciliation of payroll liabilities, tax balances (GST, FBT, income tax), inventory, GRNI, and COGS roll over.
Review of key GL accounts
Review and resolve allocations within AR/AP aged balances in coordination with shared services
Compliance & Tax Support
Support PAYG, payroll tax, Novated lease FBT submissions and GST/BAS preparation (Australia & NZ)
Work closely with external advisors on income tax reconciliations
Coordinate QuickSuper file approvals as required
Audit Coordination & Statutory Reporting
Act as the primary contact for external auditors (RSM, E&Y), including consolidated file reviews
Prepare supporting documentation and respond to audit queries
Assist in annual statutory account preparation and compliance certifications
Stakeholder Engagement
Collaborate with the Financial Analyst to align on month-end performance, variance analysis, and balance sheet reviews.
Support group-level compliance with accounting policy and reporting requirements
Liaise with operations, shared services (Salt Lake City/Poland), and finance leaders where required
Cashflow & Payment Oversight
Review payment runs, assist with Corpay international remittance, and support cashflow forecasting
Help assess vendor credit terms and coordinate internal approvals
Systems & Process Tools
Use Oracle ERP, OneStream, QlikView/OBIEE, LeaseQuery, Micropay, Esker, ASIC/ATO portals, and Excel to manage compliance and reporting
Help identify and implement process improvements, automation, and workflow efficiency opportunities
Ad Hoc & Project Work
Assist the Regional Financial Controller in handling regulatory updates, audit prep, local project tasks, and one-off adjustments or write-off journals
Act as a point of escalation for finance-related queries and control issues
A few other things we're looking for:
Professional Qualification: CA, CPA, ACCA or equivalent
Experience: 5+ years in financial accounting, audit coordination, and compliance (ideally in manufacturing, shared services, or multi-entity environments)
Technical Skills: Strong understanding of AASB/IFRS, general ledger ownership, and control environments
Systems: Confident using ERP and BI tools (Oracle, Micropay, QlikView, OBIEE, Power BI, LeaseQuery, Excel)
Mindset: Self-starter, adaptable, and solution-focused—able to manage shifting priorities, deadlines, and stakeholders
Communication: Strong interpersonal and collaboration skills; able to operate across finance, ops, and group teams with clarity and confidence
In return, you will receive:
Opportunity to work within a Global finance team
Work closely with senior leaders and gain exposure across international operations
Play a key role in strengthening Boart Longyear's financial foundation during a critical post-separation period
Competitive annual salary
Flexible working policy
Career development opportunities
Our People
At Boart Longyear, people are our most important asset.
We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives.
That is why we are committed to fostering diverse, inclusive teams and work environments free from discrimination and harassment—spaces where everyone can contribute and be heard.
Our Vision
To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity.
Our Values
Our success as a business depends on how we operate.
The how is the distinctive way in which we conduct our business, guided by our values of:
Integrity
Health & Safety
Teamwork & Diversity
Customer Focus
Sustainability
At Boart Longyear, we innovate, we lead, and we grow together.
Sound like your kind of team?
Apply now.
Respectfully, no recruitment agencies please.
Auto req ID: 16049BR
Job Code: 230003 Customer Service Rep 3.09.Administrative
Company: Drilling Products
Business Line: Product Services
Function: Sales and Marketing
Region (Business Group): APAC
Country: Australia
State/Province: South Australia
City: Adelaide