Branch Advisor Fais

1 week ago

Sydney, New South Wales, Australia Firstrand Full time

Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Hello Future Branch Advisor

Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.

As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now's the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of "how can we help you?" at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
- NQF4 qualification or higher
- 1-2 years' experience in Client Services Support and delivery

You will have access to:

- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

- Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.

Job Details

20/08/25

  • Branch Advisor Fais

    1 week ago

    Sydney, New South Wales, Australia Firstrand Full time

    Job DescriptionProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.- Leads identified converted into successful sales.- Ensure activities support cost containment and...

  • Branch Advisor Fais

    1 week ago

    Sydney, New South Wales, Australia Firstrand Full time

    Job DescriptionProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.- Leads identified converted into successful sales.- Ensure activities support cost containment and...

  • Regional Branch Director

    1 week ago

    Sydney, New South Wales, Australia beBeeBusiness Full time $180,000 - $250,000

    Job Summary:The Business Operations Lead role involves overseeing and directing Client Service Managers (CSMs) and business support staff across NSW and QLD.This position requires collaboration with senior stakeholders, including financial advisors, product managers, and senior management, to drive operational efficiency and maintain high client and business...

  • Branch Administration Trainee

    1 week ago

    Sydney, New South Wales, Australia Penske Full time

    **Your new opportunity**:Embark on an exciting journey as a Branch Administration Trainee This full time position will teach you what you need to know to support branch activities. You'll get hands on experience whilst receiving guidance and training from our friendly team. Located in McDougalls Hill, you'll sit within a bustling branch servicing on-highway,...

  • Customer Advisor

    1 week ago

    Sydney, New South Wales, Australia Nab Full time

    Customer Advisor - Manly NSW- Job number: 797777- Primary position location: NSW- Sydney inner, NSW, Australia- Category: Banking & Financial Services- Category: Retail/Consumer- Work type: Permanent Part time- Opening at: Jan 1 2025 at 06:00 AEDT- Closing at: Jan 15 2025 at 23:55 AEDT**Favourite****Customer Advisor**Your job is just one part of your life....

  • Customer Advisor, Leave

    3 days ago

    Sydney, New South Wales, Australia NAB Full time

    OverviewCustomer Advisor, Leave & Relief - North Sydney, NSWBranch Customer Advisor – Banking – North SydneyResponsibilitiesSupport NAB's North Shore & Northern Beaches Branches by being the first point of contact for our customers; putting them at the centre of everything you do.Identify the most suitable products and services for customers: like...

  • Customer Advisor, Leave

    3 days ago

    Sydney, New South Wales, Australia NAB Full time

    OverviewCustomer Advisor, Leave & Relief - North Sydney, NSWBranch Customer Advisor – Banking – North SydneyResponsibilitiesSupport NAB's North Shore & Northern Beaches Branches by being the first point of contact for our customers; putting them at the centre of everything you do.Identify the most suitable products and services for customers: like...

  • Customer Advisor

    3 days ago

    Sydney, New South Wales, Australia Nab Full time

    Customer Advisor - Crows Nest, NSW- Job number: 797178- Primary position location: NSW- Sydney CBD, NSW, Australia- Category: Banking & Financial Services- Category: Retail/Consumer- Work type: Permanent Part time- Opening at: Jan 6 2025 at 06:00 AEDT- Closing at: Jan 16 2025 at 23:55 AEDT**Favourite**This is a modal window.No compatible source was found for...

  • Customer Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Customer Advisor - Western Sydney, NSW role at NAB3 days ago Be among the first 25 applicantsJoin to apply for the Customer Advisor - Western Sydney, NSW role at NABBranch Customer Advisor, Leave & Relief – Banking – Western Sydney BranchesAre empowered to make a positive difference for customers and communitiesGiven the opportunity...

  • Customer Service Advisor

    6 days ago

    Sydney, New South Wales, Australia St Full time

    Join to apply for the Customer Service Advisor role at St.George Bank.OverviewAs a Customer Service Advisor, you'll be at the heart of our branch network, welcoming customers to St George and engaging in conversations to uncover their needs and provide tailored banking solutions.You will use your product knowledge to assist customers in achieving their...