Procurement Specialist

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Procurement Officer

Being a division in Toll Group, Toll Government & Defense provides specialised logistics services across warehousing and distribution, relocation services and outsourced sourcing and procurement services.

The Role

Join Toll in Partnership with the Commonwealth

Are you ready to make a significant impact in the procurement and delivery of essential commodities for the Department of Defence? Toll has teamed up with the Commonwealth to develop a scalable and agile solution that enhances the purchase and distribution process.

As a Procurement Specialist, you will play a crucial role managing activities related to sourcing new products (as requested by the customer), including managing suppliers, running tenders, and uploading approved products to our online catalogue to provide value for money for our customer. You will have the responsibility to maintain the accuracy and currency of existing products on the catalogue.

To be successful as the Procurement Specialist, you will need to:

- Product Sourcing and Recommendations: Execute new product sourcing activities and provide best value recommendations for a range of products.
- Supplier Management: Actively manage supplier performance and engagement, and build and maintain relationships with suppliers.
- Product Catalogue Management: Manage the initial upload and maintenance of all products on the online product catalogue.
- Issue Resolution and Customer Engagement: Resolve product issues, attend customer meetings, and proactively advise customers on service deviations.
- Reporting and Performance Tracking: Provide regular performance and tracking reports to internal stakeholders, suppliers, and customers.
- Teamwork and Continuous Improvement: Show teamwork, cooperate across departments, and identify performance and quality improvements.

About You:

- Supply Chain / Business Undergraduate or Masters preferred
- Operational Procurement experience in a similar environment
- Excellent communication and interpersonal skills, including conflict resolution, negotiation, and presentation abilities, with a proven capacity to establish and maintain effective empathy and rapport with personnel at all levels, both within and external to Toll.
- Demonstrated ability to effectively manage customer interactions, excel in customer service, solve problems analytically, and utilise ERP systems (such as SAP) and Microsoft Office/Excel Intermediate to advanced level in a supply chain environment with strong attention to detail.
- Proficient in using Key Performance Indicators (KPIs) for business management, with a strong understanding of expectations, company organisation structures, and reporting lines, combined with practical experience in a customer service/operational environment and the ability to develop further.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.