Pole To Pit Assessor

5 days ago

Melbourne, Victoria, Australia Zinfra Full time

**About Us**

Zinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our over 2000 team members across the East Coast, consistently strive to exceed our client's expectations and make a difference in the communities we serve.

**About the role**

We have an exciting opportunity available for a Pole to Pit Assessor to join our organisation at our Keysborough depot. The primary purpose of the role is to provide feedback to our customers' requests for pole to pit by providing detailed drawings, investigating customer complaints and liaising with contractors. This role provides an end to end delivery ensuring complete OH&S alignment.

**Key Responsibilities include**
- Producing valid quotations for customer approvals
- Trade qualifications (desirable)
- Ensuring the most cost-effective use of each field resource, therefore maximising customer satisfaction whilst maintaining a high focus on productivity, safety, quality and data integrity
- Arranging for necessary repairs (pit upgrades, stolen cables etc) to be done in a timely manner
- Resolving customer complaints by scoping, liaising with contractors, customer relations to ensure customer satisfaction
- Dealing with complex issues when managing Pole to Pit requests to ensure effective stakeholder management and project implementation
- Completing daily planning and scheduling for all high transaction work

**About You**
- Effective communication - verbal and written
- Proven ability to build and maintain relationships with key stakeholders including clients, supervisors and contractors
- Knowledge of administrative procedures and systems
- Demonstrated ability to prioritise and coordinate workloads
- Current Victorian driver's license
- Current Victorian Electricity Supply Industry (VESI) training

We are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce. We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for potential long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia's "Net Zero" targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

**Recruitment Process**

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check.

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