Assistant Centre Admin Support Officer

**Opportunity to work within Corrective Services NSW**:

- **Full-time Temporary 12 months**:

- **Great Team environment**

**About us**

The Department of Communities and Justice delivers legal, court and supervision services to the people of NSW by managing courts and justice services, implementing programs to reduce crime and re offending, managing custodial and community-based correctional services, protecting rights and community standards and advising on law reform and legal matters.

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

**About the role**

Corrective Services NSW requires an Assistant Centre Administration Support Officer to join a vibrant team in the Shortland Correctional Centre. You will be responsible for providing Administrative support to a Correctional Centre, and your duties and responsibilities will include, but not be limited to:

- Customer Service including Visits Telephone Bookings
- Electronic filing and Archiving
- General Administrative team tasks including switchboard
- Arrange daily courier services, mail pick-up/delivery, and distribution
- Weekend Visitor Bookings
- General data entry
- Stores and Asset Management
- Provide support for inmate accounts
- Liaise with key internal and external stakeholders
- Visits processing
- Visits bookings
- All miscellaneous tasks as required in accordance with the capabilities of the role

**About the You**

As a highly motivated Assistant Centre Administration Support Officer, you will maintain confidentiality at all times, utilise your proven experience and knowledge to meet the demands of this role effectively, and provide high level assistance to the Centre Finance & Administration Manager. Resilience, high attention to detail and accuracy and the ability to work under pressure are the key attributes to succeed in this fast paced role. Provide effective and efficient high administration services under mínimal supervision.

**Essential requirements**:

- Current driver's licence with willingness and ability to drive throughout NSW
- Weekend work required (3 weekends per month-rotating roster-day shift)

1. Answer the two pre-screening questions below - we are looking for you to demonstrate your competency in this focus capability.

**Target Question 1.**

Describe a situation when you had to deal with a difficult customer. How did you handle the situation?

**Target Question 2.**

Please describe what you feel is important when working within a team environment. Describe challenges faced and how you overcome the challenges.

Then:
2. Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

**Job Notes**: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

**For more specific information about the role please contact**:
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager. From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge and experience.
- Inclusion and Diversity lies at the heart of how we recruit_
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups._- If you are looking for more information about workplace adjustments at DCJ, please visit our _Careers site_._