Branch Teller/ Customer Service Officer

1 week ago

Sydney, New South Wales, Australia Bank Of Queensland Full time

**About the Role**
- Seeking a passionate Branch Teller/ Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch located in Manly
- Part time opportunity working 3-4 days.

As the Branch Teller/ Customer Service Officer you will be the 'face' of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ's products and services.

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

In addition, you will relish the opportunity to work as part of a high performing and collaborative team.

**About you**
As a Branch Teller/ Customer Service Officer you will provide outstanding customer service and possess excellent communication skills, you will thrive in a positive working environment, by demonstrating:

- Previous customer service experience
- Ability to work unsupervised and within a team environment.
- Clear verbal and written communication skills.
- Confidence in dealing with customers and within in the bank.
- Financial acumen.
- Desire to learn and take on new tasks and new responsibilities.
- Focus and productivity.
- Working knowledge of Windows Programs.

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
- A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Gym, shopping, technology and travel offers

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01439

  • Teller

    7 days ago

    Sydney, New South Wales, Australia Westpac Full time

    A great opportunity to join our Casuarina branch in a permanent position.- **Permanent position at Westpac in Tanunda**:- **Part Time position (27.5 hours per week)**:- **Ongoing training and development available to grow your career**The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people...

  • Teller

    6 days ago

    Sydney, New South Wales, Australia Westpac Group Full time

    **Elevate your customer service skills as well as your career at Westpac Group**:- **Part-time role, 25 hours per week**:- **No banking experience necessary - you'll be given all the training**Westpac is a local business who put the customers at the centre of what they do. As a Teller you will be a natural people person with a passion for your local...

  • Banking Customer Service – Bankstown Branch

    2 weeks ago

    Sydney, New South Wales, Australia Australian Mutual Bank Ltd Full time $80,000 - $120,000 per year

    Our organisationAustralian Mutual Bank is a 100% customer owned bank that has been providing banking services to the community for over 70 years. Our purpose is to benefit the people who bank with us, not to extract profit from them and distribute it to outside shareholders. We recognise our employees are real people with unique ideas and views. We...

  • Teller

    4 days ago

    Sydney, New South Wales, Australia Westpac Full time

    **Permanent position at our Westpac Woy Woy branch**:- **Part Time position (15.2 hours per week)**:- **Ongoing training and development available to grow your career**The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where...

  • Teller

    7 days ago

    Sydney, New South Wales, Australia Westpac Full time

    **Permanent opportunity at Westpac Raymond Terrace branch**:- **Part**Time position**:- Mon, Thurs & Friday 11:15am - 4:15pm (15 h**ours per week)**:- **Ongoing training and development available to grow your career**The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside...

  • Teller

    4 days ago

    Sydney, New South Wales, Australia Westpac Full time

    **Exciting part-time opportunity at our Westpac Cowra branch**:- **Temporary contract position until 1st March 2026**:- **Ongoing training and development available to grow your careerThe Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Bank Of Queensland Full time

    **About the Role** Do you have a passion for customer service and want to work with a driven, supportive and fun team?**If you're ready to jump in with both feet, then we want to hear from youAs the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network. You will enjoy...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Bank Of Queensland Full time

    **About the Role**- Seeking passionate banking experienced, Customer Service Officer to join the BOQ team- Flexible workplace & Collaborative Team- Full time opportunity at our Owner Managed Branch Springwood Based (Brisbane Southside)As the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional customer service...

  • Teller

    7 days ago

    Sydney, New South Wales, Australia Westpac Full time

    Ongoing training and development available to grow your career- Fixed-term contract position at our Westpac branch in Bowral- Part time, 30 hours per weekThe Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where the best talent...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Bank Of Queensland Full time

    **About the Role**As the Customer Service Officer, you will be the 'face' of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ's products and services. Further, you will...