Practice Manager

_**Our Adelaide Office is Hiring**:_

HelloDoc is proud to be a leading provider of telehealth psychiatry assessments and comprehensive psychiatric care nationwide across Australia. For the past few years, we have been at the forefront of revolutionizing mental health care by offering convenient and accessible telepsychiatry services.

We are currently seeking a highly skilled and motivated Practice Manager to join our dynamic team and contribute to the continued success of our telepsychiatry practice.

As the Practice Manager, you will play a pivotal role in managing the daily operations of our telepsychiatry service, ensuring exceptional patient care, and fostering collaborative relationships with our team of experienced psychiatrists.

**Key Responsibilities**:

- Practice Operations: Manage the day-to-day operations of the telepsychiatry practice, including appointment scheduling, patient registration, and coordination of virtual consultations.
- Team Leadership: Provide guidance, support, and supervision to administrative staff, ensuring efficient teamwork, and maintaining a positive work environment.
- Patient Care: Maintain a strong focus on patient satisfaction by ensuring prompt and compassionate communication, addressing patient inquiries and concerns, and monitoring overall service quality.
- Collaboration with Psychiatrists: Serve as a liaison between the administrative team and our group of experienced psychiatrists, facilitating effective communication, scheduling, and coordination of care.
- Financial Management: Collaborate with the finance department to monitor billing and invoicing processes, ensuring accuracy and adherence to regulatory requirements.
- Quality Assurance: Implement and maintain quality assurance measures to uphold the highest standards of care, data security, and confidentiality in compliance with relevant regulations.
- Technology Management: Oversee the implementation and effective utilization of telehealth platforms and software, ensuring seamless virtual consultations and efficient practice management.
- Strategic Planning: Collaborate with the leadership team to develop and execute strategic initiatives, contributing to the growth and expansion of our telepsychiatry service.

**Qualifications and Expectations**:

- Proven experience in a practice management role, preferably in a healthcare setting, with a strong understanding of medical administration and telehealth operations.
- Excellent communication skills, both written and verbal, to effectively interact with patients, healthcare professionals, and the internal team.
- Strong leadership qualities, with the ability to motivate and inspire a team to deliver outstanding patient care.
- Proficiency in practice management software and telehealth platforms.
- Exceptional organizational skills and attention to detail to ensure efficient practice operations.
- Knowledge of relevant healthcare regulations and compliance requirements.
- Demonstrated problem-solving abilities and the capacity to make informed decisions in a fast-paced environment.
- A commitment to professional growth and staying updated with industry advancements.

We offer competitive compensation commensurate with experience and skills. Additionally, we provide a supportive and collaborative work environment that encourages personal and professional development.

**Job Type**: Part-time

**Salary**: $35.00 - $45.00 per hour

Expected hours: 35 per week

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Application Question(s):
Work Location: In person