Despatch Coordinator

13 hours ago

Sydney, New South Wales, Australia Infrabuild Full time

**About the role**:
As our Despatch Coordinator, you will demonstrate experience in despatch planning, scheduling and prioritisation. You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards.

Your responsibilities will include:

- Despatching of all loads through JDE
- Ensure required fleet matches delivery plan
- Accurate despatch of correct order to customer
- Customer liaison and informing customers of changes to delivery times etc
- Preparation of delivery paperwork
- Managing driver and wait times with an expectation to reduce yard wait time
- Performing load checks and auditing of loads and load restraint
- Adhering to all relevant health and safety policies, standards, procedures and legislative requirements

**About your experience**:
To be successful in this role, you will:

- Be reliable, punctual, committed and be able to work autonomously
- Have experience and or knowledge of the transport industry and understand load compliance
- Be highly focused on safety and adhere to all policies, standards, procedures and legislative requirements
- Have a customer service and relationship management mindset with a high level of negotiation skills
- Be process orientated and demonstrate a high level of resilience
- Be computer literate and have experience with JDE or SAP desirable
- Load restraint knowledge desirable

**About our team**:
**InfraBuild's Reinforcing** business unit is a full-service reinforcing supplier to tier 1 builders and mega infrastructure projects across Australia. Supplying quality, innovative solutions from prefabricated reinforcing to patented high strength steel and state of the art 3D modelling, we enable the safe, efficient and sustainable construction of Australia's infrastructure and built environment.

**Next steps**:
Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

**We are a 202**3** Circle Back Initiative Employer - we commit to respond to every applicant**.

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