Op Shop Supervisor

3 days ago

Brisbane, Queensland, Australia Rspca Qld Full time

RSPCA Queensland is a non-government, community-based charity dedicated to improving the lives of domestic, farmed, and native animals in Queensland.
Our mission statement is simple but powerful: Together We Change Lives.
About the role Using your retail and supervisory experience to help all creatures' great and small by coordinating the volunteers and daily operations of the op shop while focusing on generating a valuable income for the RSPCA Qld.
RSPCA Op Shops make a real difference, with all proceeds going straight back to helping animals in need.
Represent the RSPCA Qld Op Shop team and brand through your passion for all things preloved and second-hand and encourage the same within your team to create a positive supportive store atmosphere.
Work closely with the Op Shop Store Manager and Area Manager, to support the goals and mission of the RSPCA Qld.
Maintain a high level of customer service.
Train and support volunteers.
Drive sales to achieve set targets.
Oversee and review all goods for sale in the store.
Direct and monitor the daily register opening & closing procedures.
Maintain and periodically review the shop's pricing list.
Who are we looking for?
Confident in retail and must have demonstrated leadership experience in a retail environment (minimum of 2 years in a similar role).
Knowledge of fashion and clothing brands.
Proven visual/merchandising skills.
Strong written and verbal communication skills.
Excellent customer service skills.
High level of organisational skills and attention to detail.
Sound computer skills.
Proven ability to work well under pressure.
Ability to supervise & provide direction to a small team.
Benefits and culture Access to counselling and mental health support services, Paid parental leave, Flexible Working Arrangements, Companion Animal leave and Study leave.
On-site parking, free animal adoption options, staff discounts with retailers, free pet vaccines 40% off Royal Canin pet food and much more.
Access to a range of learning and development opportunities that will benefit and support your professional development.
Countless opportunities to interact with the animals in our care.
Be a part of a purpose driven organisation where the work you do really does have an impact on the welfare of animals.
Equity We are an equal opportunity employer, firmly committed to ensuring a fair and inclusive hiring process.
We welcome applicants from all backgrounds, regardless of race, gender, age, religion, identity, or experience, to join our diverse team.
How to apply: Please click here or visit and search using the keywords 'Op Shop Supervisor', location 'Loganholme' and follow the application instructions.
Please include a copy of your resume and cover letter.

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