Aps4 Payments Officer

2 days ago

Geelong, Victoria, Australia Hays Full time

Multiple Fed Gov roles available with WFH flex

**Your new company**

Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am currently partnered with a renowned Federal Government Organisation to recruit multiple APS4 Payment Officers.

**Your new role**

The position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities.

The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.

Responsibilities may include but are not limited to:

- Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
- Engaging with internal and external stakeholders to resolve payment enquiries.
- Processing manual payments to providers and self-managed participants.
- Working to resolve payment issues, guided by legislation, organisation policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
- Contribute to decision-making within the team/work area.
- Consistently meeting team and individual work resolution targets.
- Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
- Maintaining an awareness of government decision-making processes, organisation guidelines and regulations.

**What you'll need to succeed**
- Accounting support, banking, I.T or finance background
- Experience in payment investigation and resolution
- Intermediate computer skills
- The ability to learn new computer systems quickly
- Experience in dealing with internal and external stakeholders
- Experience dealing with confronting and complex situations and information

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $44.00 + super, an opportunity to progress your career with this Federal Government Agency, WFH flexibility and:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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