Content Specialist

Hi And thanks for stopping by

We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We're always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

**About the Team**

Our Unified marketing team is here to drive un-believe-able results for the business. They create demand in market for MYOB and engage AU & NZ businesses when it matters most to either acquire or retain them. They're dedicated to delivering value for our customers by understanding their business pain points, and needs and ensuring we deliver them value at every stage of their journey.

**THE OPPORTUNITY**:
In this role, you'll be working alongside other content specialists, content designers and UX writers, playing a key role in managing the migration and transformation of MYOB's digital content as we re-platform and establish a new company-wide content ecosystem.

Taking a best-practice approach to content analysis, creation and optimisation, you'll develop content that's creative, innovative and impactful. You'll contribute to and assist with bringing our website content strategy to life, providing user experience and copywriting expertise to craft great customer experiences.

**A BIT ABOUT THE ROLE**:
As a Content Specialist in our team, you'll be involved in everything from building out content strategy to delivering exceptional UI copy - your work will have incredible impact across touchpoints in the customer experience. This role will see you:

- Turning complex, ambiguous inputs into clear writing that aligns with MYOB's language principles
- Leading workshops and co-creation sessions to build shared understanding
- Moving fluidly between high-level content strategy practices and hands-on writing tasks
- Using your experience with usability testing, card sorting, and other research techniques to ensure that your work is not just accurate, but that it is also effective for your target audience
- Drive guidelines and help to manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps

**A BIT ABOUT YOU**:
Your skills in planning, prioritising and carrying out complex projects are matched only by your creativity - you're a passionate wordsmith who understands how to persuade audiences while sounding clear and human. Other skills we would like to see are:

- A genuine love for creatively engaging with audiences
- Excellent writing and editing skills with the ability to write in different styles and tones on behalf of a brand
- An eye for detail and the ability to get to the root of the problem while working autonomously
- Omnichannel content writing and production experience
- Experience using design thinking and design processes (critique, user journeys, personas) to improve or validate your work
- Strong collaboration and interpersonal skills with the ability to adjust communication style by audience

**Our Culture & Benefits**

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

\uD83C\uDFA5 See what it's like to work at MYOB and what we're all about.

\uD83C\uDFAF Do your best work in a flexible work environment, right down to financial assistance to set up your home office it's called Flexperience, and it's designed by you and your team

\uD83C\uDFAF Our partnership with Smiling Mind helps support the wellbeing of our team members and customers

\uD83C\uDFAF Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment

\uD83C\uDFAF A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more

\uD83C\uDFAF Communities built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution

\uD83C\uDFAF Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.