Capability Partner

**About the Role**
- **Full time permanent opportunity**:

- **Combine your love for customer focused businesses with your experience in developing and delivering pragmatic talent and leadership development solutions**:

- **Help us develop our unique franchised Owner Manager model**:

- **Position can be based in Brisbane or at any of our offices nationally**

The Capability Partner - Leadership & Talent (Retail Bank) works to deliver and continually improve the talent management and leadership development programmes for the Retail Bank.

This role works within our Banker Capability team and owns and innovates the Retail Bank leadership development and talent management programmes. These initiatives work to enrich our people and drive exceptional customer experiences, with a particular focus on the needs of our unique franchised branch network. The role also works closely with the Group Organisational Development team to co-design, contextualise and deliver group-wide leadership programmes; ensuring they are fit for purpose for the Retail Bank audience.
- Key responsibilities will include:_
- Own, innovate and coordinate our key retail bank talent and development initiatives (including our Franchise talent pathway and Women in Franchise programme)
- Build, coordinate and continually innovate a fit for purpose Professional Development Program for franchisees in line with business and customer priorities
- Analyse and enhance the attraction and recruitment practices for franchisees to support the sustainable growth of a diverse franchisee network
- Prepare and coordinate onboarding programmes for new Owner Managers and Branch Managers
- Consult across the Retail Bank to scope leadership development needs and solve in line with the Enterprise Capability strategy
- Provide manager debriefs on psychometric assessments as part of selection process and high potential programs
- Build artefacts that support translation of group wide employee lifecycle initiatives for Retail Bank

Co-design and deliver BOQ Group leadership development, culture and engagement programmes to the Retail Bank as required

**About you**
To be considered for this role, you should have the following attributes, skills and/or experience:

- A deep drive for driving business performance and customer experience through people initiatives
- Relevant qualifications in organisational psychology, adult education or human resources
- Experience in a leadership development and/or talent management focused role in a retail, franchise, banking or service business (desired)
- A consultative business partnering style
- Engaging classroom and workshop facilitation skills
- Experience in interpreting and debriefing psychometric assessments
- Resourceful and proactive in seeking information
- Comfort with ambiguity

**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligation