Administration/Receptionist- Craig Care Moonee Ponds

2 weeks ago

Melbourne, Victoria, Australia Craigcare Group Full time

**Administration /Reception - Moonee Ponds - Permanent Part Time**

**About CraigCare**

CraigCare is a long established, leading member in the aged care provider community in Western Australia and Victoria. We are committed to creating a fulfilling work environment based on a combined effort of support and dedication towards providing quality care and services for our residents. We currently have an opportunity for a newly created role as an Administration Support Officer at our Moonee Ponds home on a Part-time basis.

**About the Role**

The role of a Administration/Receptionist will be responsible for all functions within the facility while also working autonomously with initiative. The role is responsible for training compliance, roster management and maintaining compliance requirements across our Finance, Human Resources and Quality functions. You will be a key support to the Home Manager in completing varied number of tasks.. You will be required to work at the Moonee Ponds home on 50 hour fortnightly basis.

**Tasks and Responsibilities**
- Actively engage with residents and families to facilitate activities such as social visits or appointments
- Deliver a seamless and positive admission experience to our new residents
- Supporting residents in planning daily and weekly schedules
- Engage with residents and families to ensure a high level of satisfaction in line with our values

**Skills and Experience Required**
- Ability to operate as part of a multi-disciplinary team, promoting an engaging and inclusive Home environment
- Excellent interpersonal skills, with the ability to work collaboratively and communicate effectively across a range of stakeholders both verbally and in writing.
- Outstanding customer service focused and committed to achieving optimal outcomes for our residents, families and organization
- Demonstrated organizational and time management skills and the ability to prioritise effectively
- Is a team player and is also able to work autonomously
- Detailed working knowledge and understanding of Aged Care Quality Standards, Aged Care Act and Quality of Care Principles
- Minimum 2 years' experience in the Aged Care sector or Hospitality Industry highly desirable
- Demonstrated experience with customer service
- Advanced level of experience with Ms office Suit

**Benefits**
- Free on-site Parking
- A genuine opportunity to develop your career in the Aged Care Industry
- A competitive remuneration

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