Receptionist

7 days ago


Melbourne, Victoria, Australia O'Brien Group Australia Full time

**About Us**

The iconic Cumberland Lorne is located in the heart of Lorne on the magnificent Great Ocean Road. We are Lorne's premier holiday destination featuring 102 self-contained apartments.

**About the Role**

Cumberland Lorne is looking for a Permanent Part-Time Guest Service /Receptionist to join our team.

You will be required to work; Saturdays and Sundays plus one weekday per week.

A minimum of 18 hours per week is guaranteed, with the flexibility to work extra hours/shifts when required and to also be flexible in being able to cover other staff leave.
- Hours of work are;_
- Shifts are a minimum of 6 hours.
- Saturday and Sundays - 7am to 1pm.
- Weekday - 10am to 4pm or 1pm to 7pm
- This role includes;_
- Guest service of our front desk from arrivals to departures
- Taking reservations over the phone
- Problem-solving any guest issues that may arise from time to time
- What we can offer:_
- Working in a sensational location
- Flexibility in rosters to accommodate a work-life balance
- Career development
- The opportunity to work with a caring, passionate, and positive team

**About You**

You will possess the following:

- Confidence in Accommodation Reservation Systems, particularly RMS (preferred but not required)
- Exceptional skills in Time Management
- A keen eye for detail
- Ability to work individually and in a team
- Flexibility in working days/hours
- Great focus with guests, including exceptional verbal communications
- Understanding safe work practices

Does this opportunity sound interesting to you?


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