Customer Care Team Leader

4 days ago

Adelaide, South Australia Ymca South Australia Full time

**Department**: Recreation & Fitness

**Type**: Part-time

**Posted**: 19 May 2025

**Closes**: 8 June 2025

**THE ROLE**

Port Lincoln Leisure Centre is looking for Customer Care Team Leaders to join us at our centre, located in Port Lincoln.

The Customer Care Team Leader is responsible to provide administration support to Customer Care services,
including the café, merchandise and swimming lessons program.

The Customer Care Team Leader is required to work with a range of full time and casual staff to meet the overall
goals and objectives of the centre. The Team Leader will ensure all members and guests receive the highest
possible level of service. This position also includes direct Customer Service responsibilities.

**ABOUT THE Y**

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. With approximately 1,000 employees (and growing), we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

Our aim is to develop the whole person, helping all South Australians connect with a better life. Not only their physical fitness and capabilities, but also their sense of identity, purpose, hope and dignity; psychological health; resilience; social connectedness; lifelong learning; and their own contribution back into the community. All the elements that together constitute a full, healthy, productive, and satisfying life.

**SKILLS & EXPERIENCE**
- National Police Check (NPC) - Certificate must be within six (6) months from date of issue
- International police check - for applicants who have lived or worked overseas in the past five (5) years
- DHS Working with Children Check (WWCC)
- (HLTAID009) Provide CPR
- (HLTAID011) Provide First Aid
- Certificate of completion for "Responding to Risks of Harm, Abuse and Neglect" (RRHAN) training

**THE BENEFITS**
- The opportunity to join a leading provider of recreation, community, and children's services.
- Free access to YMCA South Australia's recreation facilities.
- A culture of empowerment and growth with ongoing opportunities for career development.
- A supportive team of passionate and professional individuals.

**LIKE TO KNOW MORE?**

**HOW TO APPLY**

Does this sound like you? Please submit your resume and cover letter

**Applications close 08 June 2025.**

Please note, only shortlisted applicants will be notified.

**COMMITMENT TO SAFEGUARDING CHILDREN**
- National Police Check (issued in the last 6 months)
- DHS Working With Children Check
- International Criminal History Record Check (if worked overseas in the last 5 years)

YMCA South Australia is an equal opportunity employer and is committed to safeguarding children and young people and other vulnerable people.

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